At a Glance
- Tasks: Support and develop innovative medical imaging platforms while troubleshooting technical issues.
- Company: Join Leo Technology, a leader in healthcare tech with a collaborative culture.
- Benefits: Enjoy a competitive salary, hybrid work, and ongoing professional development.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in healthcare technology and enhance global clinical trials.
- Qualifications: Degree in IT or related field, experience in Linux/Unix, and strong problem-solving skills.
The predicted salary is between 65000 - 65000 £ per year.
Leo Technology Limited is a reputable technology solutions provider committed to delivering innovative and reliable software and support services across various industries. With a strong focus on healthcare and clinical research, Leo Technology partners with leading organizations to develop cutting-edge platforms that enhance medical imaging, data management, and clinical trial processes. The company prides itself on fostering an inclusive and collaborative work environment, encouraging continuous learning and professional growth among its employees.
Our client, a leading organization specializing in medical imaging technology and clinical research, is seeking an Application Support Engineer / Developer to join its dynamic technology team. This role offers a unique blend of platform support and software development responsibilities, providing an excellent opportunity for professionals who enjoy troubleshooting, technical problem-solving, and contributing to the evolution of critical business systems.
The successful candidate will work on both a legacy platform and a modern cloud-based application used to support global clinical trials, ensuring the stability, performance, and continuous improvement of these vital systems. The role primarily focuses on supporting the company's core platform in a production environment, playing a pivotal part in maintaining system reliability and implementing new features. It involves close collaboration with developers, technical teams, and stakeholders to resolve complex issues, optimize system performance, and develop new functionalities. This position is ideal for individuals who thrive in a fast-paced environment, possess strong technical skills, and are passionate about making a tangible impact in the healthcare technology domain.
Qualifications
- A degree in Computer Science, Information Technology, or a related discipline.
- Extensive experience working within Linux/Unix environments.
- Proficiency in scripting languages such as Bash and Python.
- Experience working with SQL databases and data management.
- Understanding of object-oriented programming principles.
- Proven ability to troubleshoot and resolve complex technical issues within production environments.
- Strong organizational skills with the capacity to manage multiple priorities effectively.
- Excellent communication skills, capable of engaging with both technical and non-technical stakeholders.
Desirable qualifications include experience with Java and/or C#, familiarity with Microsoft Azure, Docker, Kubernetes, Azure DevOps, Git, front-end development (preferably with React), Agile methodologies, and knowledge of medical imaging technologies or DICOM standards.
Responsibilities
- Providing comprehensive end-to-end support for legacy and modern clinical imaging platforms, ensuring their stability and performance.
- Managing and prioritizing technical support requests, troubleshooting issues across multiple environments, and resolving them efficiently.
- Developing and maintaining scripts to support platform configuration, automation, and data management tasks.
- Contributing to the development of new features and functionalities for both legacy and cloud-based applications to enhance system capabilities.
- Identifying opportunities to improve existing workflows, processes, and system performance to optimize operational efficiency.
- Collaborating closely with development teams to interpret technical requirements and implement solutions effectively.
- Acting as a technical liaison for developers, testers, and internal teams, facilitating smooth communication and project execution.
- Producing and maintaining clear, comprehensive technical documentation to support ongoing system maintenance and upgrades.
- Supporting the evolution of development standards and internal processes to align with best practices and industry standards.
Benefits
Joining Leo Technology Limited offers numerous benefits, including a competitive salary package between £55,000 and £65,000 per annum, commensurate with experience. The role provides a hybrid working environment based in Central London, offering flexibility and work-life balance. Employees will have access to ongoing training and professional development opportunities, fostering career growth within a supportive and innovative team. Additionally, the company promotes a healthy work environment, encourages collaboration, and values diversity and inclusion. Employees also benefit from various health and wellness programs, paid time off, and other employee‑centric initiatives designed to support their overall well-being.
Equal Opportunity
Leo Technology Limited is committed to fostering an inclusive workplace that values diversity and equal opportunity. We encourage applications from candidates of all backgrounds, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic protected by law. Our goal is to create a welcoming environment where everyone can thrive and contribute to our shared success. We believe that diverse teams drive innovation and excellence, and we are dedicated to ensuring all employees have equal access to opportunities and advancement within the organization.
Application Support Engineer employer: Netrolynx AI
Netrolynx AI is an excellent employer, offering a dynamic and innovative work environment in Newport where creativity thrives. With a strong emphasis on professional growth, employees benefit from comprehensive training opportunities and a supportive culture that values work-life balance. The competitive salary and benefits package further enhance the appeal of joining a forward-thinking team dedicated to leveraging cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Netrolynx AI or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Netrolynx AI.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Netrolynx AI.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Netrolynx AI that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Netrolynx AI.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Netrolynx AI and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Netrolynx AI
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Netrolynx AI uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
