At a Glance
- Tasks: Deliver high-profile corporate events and manage virtual conferencing for major organisations.
- Company: Join a dynamic team in the fast-paced virtual events industry.
- Benefits: Competitive salary, 29 days holiday, pension contribution, and extensive employee perks.
- Other info: Enjoy hybrid working, in-depth training, and great career progression opportunities.
- Why this job: Make a real impact while building valuable relationships in a supportive environment.
- Qualifications: Passion for virtual events and excellent customer service skills required.
The predicted salary is between 24750 - 30250 £ per year.
Conferencing Event Specialist
As one of our exceptional global team of Event Specialists you will deliver high profile, managed, corporate event conferencing to major organisations and financial institutions across the globe.
Virtual events such as Video, Web and Audio conferencing are a fast paced and exciting industry, and we are seeking passionate and motivated professionals who are keen to build their career in this sector.
You will be supporting global investment banks and corporates by delivering excellence You will work closely with clients to organise the booking and smooth running of their high-profile events providing an efficient, friendly and professional service.
Responsibilities
- Handle and work on event and call bookings via email and telephone
- Assess client requirements from bookings, decide what type of event they need and make recommendations on joining methods, visual elements and analytical after call reports
- Act as the main point of contact for the call organiser and involved parties for your assigned call and events
- Professionally operate audio and web conferences, make announcements into the calls, introduce speakers and manage Q&As
- Build valuable relationships with our customers and make a positive impact to their experience with us
- Managing your diary and ensuring you fully understand the customer requirements
Who You Are
Essential
- Instinctive understanding of delivering and driving exceptional, pro-active customer service and the ability and personality to deliver this.
- Able to communicate confidentially and professionally
- Adaptable in a fast-changing environment
- Can build a quick rapport with clients using excellent listening skills
- Passionate about virtual events
- Proficient using a laptop and confident with Microsoft Office 365 products
Who are we
- 40 hours a week - Initially office-based (hybrid working once fully trained )
- Shift Pattern on a 4 week rota with 8-hour shifts from 8am to 7pm with occasional weekends .
- Competitive base salary
- 29 days holiday with an additional day at 1,2 and 5 years' service
- 3% pension contribution
- Good progression opportunities
- Welcoming and supportive team
- In depth training
- Extensive employee benefits and rewards package with high street discounts
- Work life balance is important to us, so you'll get any extras hours worked as time back within a few days.
- All equipment provided.
- A diverse and exciting workplace with a great opportunity to learn in-depth about virtual events with a friendly team
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Conferencing Event Specialist in Southampton employer: NetRoadshow
As a Conferencing Event Specialist, you will thrive in a dynamic and supportive environment that prioritises exceptional customer service and professional growth. With competitive salaries, extensive training, and a strong emphasis on work-life balance, our company offers a welcoming culture where you can build meaningful relationships with clients while advancing your career in the exciting world of virtual events. Join us to be part of a diverse team dedicated to delivering excellence for major organisations and financial institutions globally.
