Netrio, a leading MSP based in Belfast, UK, seeks a Service Desk Analyst to be the frontline for client IT requests, resolving issues with speed and accuracy and driving high customer satisfaction. You will log, troubleshoot, escalate when necessary, and collaborate with engineers to support a broad client base.
Ideal candidates have strong communication skills, keen attention to detail, and solid time management, with the ability to work independently while thriving in a collaborative team
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Service Desk Analyst II: Fast IT Support & Customer Care employer: Netrio
Netrio is an exceptional employer that values innovation and collaboration, making it an ideal place for IT professionals looking to thrive in a dynamic environment. With a strong emphasis on employee wellness and professional development, Netrio fosters a supportive culture that encourages growth and creativity, all while enjoying the vibrant atmosphere of Belfast. The hybrid work model further enhances work-life balance, allowing team members to excel both personally and professionally.
