At a Glance
- Tasks: Provide advanced technical support and deliver strategic IT solutions for clients.
- Company: Join Netrio, a leading IT managed service provider with a global presence.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and client success.
- Why this job: Make a real impact by solving complex issues and mentoring the next generation of engineers.
- Qualifications: 5+ years in IT support, expert knowledge in systems, networks, and security.
The predicted salary is between 55000 - 70000 £ per year.
We are seeking a highly skilled and experienced Systems Engineer to join our Managed Services team. The Systems Engineer plays a critical role in providing advanced technical support, solving complex issues, and delivering strategic IT solutions for our clients. You will act as the highest escalation point for support tickets, mentor junior engineers, and work directly with our clients to ensure seamless IT operations. This role requires a deep understanding of infrastructure, networks, security, and systems, combined with excellent communication and problem‑solving skills.
Key Responsibilities
- Escalation Support: Provide advanced troubleshooting and technical support for escalated issues that Tier 1 and Tier 2 teams are unable to resolve, including servers, networks, and critical infrastructure.
- System Administration: Manage and maintain clients' IT environments, including servers, virtualization platforms (VMware, Hyper‑V), cloud infrastructure (Azure, AWS), and network configurations.
- Network Management: Configure and troubleshoot firewalls, VPNs, switches, routers, and wireless solutions, ensuring optimal network performance and security.
- Security Management: Implement and manage security solutions, including firewalls, antivirus, endpoint protection, vulnerability management, and patching protocols.
- Project Implementation: Work on large‑scale projects such as server migrations, cloud deployments, network overhauls, and security upgrades for our clients.
- Client Consultation: Act as a trusted advisor for clients, providing recommendations and strategic solutions to improve their IT infrastructure and ensure business continuity.
- Documentation: Maintain comprehensive and up‑to‑date documentation for systems, processes, and client environments.
- Mentorship & Training: Provide guidance, mentorship, and training to Tier 1 and Tier 2 engineers to improve overall team performance.
- Automation & Optimization: Develop scripts and automation workflows to enhance service efficiency, streamline tasks, and reduce manual intervention.
- Vendor Management: Collaborate with hardware and software vendors to resolve issues and manage warranties, renewals, and licensing.
Required Skills & Qualifications
- Experience: Minimum 5+ years of experience in an IT support role, preferably within an MSP environment.
- Expert‑level knowledge of Microsoft Windows Server (Active Directory, DNS, DHCP, Group Policy, etc.).
- Strong experience with virtualization platforms (VMware, Hyper‑V).
- Proficient with cloud platforms (Microsoft Azure, AWS).
- Deep understanding of networking principles and devices (firewalls, switches, VLANs, VPNs, etc.).
- Experience with backup and disaster recovery solutions.
- Advanced troubleshooting skills for hardware, software, and network issues.
- Certifications: Relevant certifications such as Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), VMware Certified Professional (VCP), or AWS Certified Solutions Architect.
- Problem‑Solving: Ability to solve complex technical issues efficiently and independently.
- Communication: Strong verbal and written communication skills to interact with clients, vendors, and colleagues.
- Time Management: Ability to manage multiple tasks and projects with varying priorities in a fast‑paced environment.
- Attention to Detail: Ability to document solutions clearly and ensure no details are overlooked.
Preferred Qualifications
- Experience with Managed Services Tools: Familiarity with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platforms.
- Scripting & Automation: Experience with PowerShell, Bash, or other scripting languages to automate routine tasks.
- Cloud Experience: Hands‑on experience with Microsoft 365, Google Workspace, or other SaaS solutions.
Netrio is a full‑service IT managed service provider (MSP) dedicated to helping mid‑market and enterprise organizations modernize, secure, and scale their technology environments. We deliver a comprehensive suite of solutions — from managed IT infrastructure and cybersecurity to cloud, connectivity, voice, and custom application development — all designed to reduce cost and risk while driving innovation, efficiency, and growth. With teams and offices across the U.S. and internationally, and a strong track record of client retention, Netrio combines deep expertise with proactive service to keep businesses running at their best.
Senior Systems Engineer in Belfast employer: Netrio
Contact Detail:
Netrio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Systems Engineer in Belfast
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events to connect with other professionals. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This gives potential employers a tangible look at what you can do, especially in areas like automation and cloud solutions.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to systems engineering. Practice explaining complex concepts in simple terms, as communication is key in this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Systems Engineer in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Systems Engineer role. Highlight your experience with IT support, cloud platforms, and networking principles. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of complex technical issues you've solved in the past. We love seeing how you tackle challenges, so don’t hold back on showcasing your troubleshooting prowess!
Keep It Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your interest in the role and why you’d be a great fit without rambling.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Netrio
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around systems, networks, and security. Be ready to discuss your experience with VMware, Azure, and AWS, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of specific examples from your previous roles where you successfully resolved complex issues or implemented strategic IT solutions. This will help you showcase your expertise and thought process.
✨Show Off Your Mentorship Skills
Since mentoring junior engineers is part of the role, be prepared to talk about your experience in training or guiding others. Share examples of how you've helped team members grow and improve their skills, as this will highlight your leadership qualities.
✨Communicate Clearly and Confidently
Strong communication is key in this role, so practice articulating your thoughts clearly. Whether it's explaining a technical concept or discussing a project, being able to convey your ideas effectively will make a great impression. Remember, it's not just about what you know, but how you share that knowledge.