Lead Customer Engineer

Lead Customer Engineer

Leeds Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of customer engineers and develop strong relationships with clients and Google.
  • Company: Join Netpremacy Global Services, a leader in cloud solutions.
  • Benefits: Enjoy flexibility, personal development funding, and free fitness classes.
  • Why this job: Make an impact by shaping customer solutions and strategies in a dynamic environment.
  • Qualifications: 2+ years in a technical presales role and excellent communication skills.
  • Other info: Hybrid role with travel opportunities and a focus on work-life balance.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Lead Customer Engineer role at Netpremacy Global Services.

Responsibilities

  • Lead and manage a team of customer engineers
  • Manage and develop technical relationships with both customers and Google, articulating Netpremacy’s value proposition
  • Collaborate with Product and Engineering teams to develop solutions for customers
  • Develop and execute Netpremacy’s go-to-market strategy alongside sales and marketing teams
  • Develop and deliver enablement programs for customers
  • While this role is hybrid, expect some travel to visit customers and Google

Qualifications

  • 2+ years experience in a technical presales role, ideally in a leadership role
  • 4+ years experience with a major cloud provider, ideally GCP
  • 10+ years of technical experience
  • Excellent communication and presentation skills
  • Strong analytical and problem-solving skills

Benefits

  • Freedom, flexibility, and trust to excel, supporting your work‑life balance
  • A Personal Development Plan and course funding
  • Regular social and well‑being events
  • Free Deliveroo for office‑based employees on team office day
  • Private health insurance with BUPA
  • Free fitness classes
  • 25 days holiday (plus bank holidays)

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Lead Customer Engineer employer: Netpremacy Global Services

Netpremacy Global Services is an exceptional employer that prioritises freedom, flexibility, and trust, allowing employees to thrive in a supportive work-life balance. With a strong focus on personal development through tailored plans and funding for courses, alongside regular social and well-being events, employees are encouraged to grow both personally and professionally. The hybrid work model, complemented by benefits such as private health insurance and free fitness classes, makes this role particularly attractive for those seeking a meaningful and rewarding career in a dynamic environment.
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Contact Detail:

Netpremacy Global Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Customer Engineer

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Netpremacy Global Services on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to leadership and technical skills. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!

✨Tip Number 3

Showcase your passion for cloud technology and customer relationships during interviews. Share specific examples of how you've successfully managed teams or developed solutions in previous roles. This will demonstrate your fit for the Lead Customer Engineer position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Netpremacy Global Services.

We think you need these skills to ace Lead Customer Engineer

Team Leadership
Technical Relationship Management
Cloud Computing (GCP)
Communication Skills
Presentation Skills
Analytical Skills
Problem-Solving Skills
Collaboration
Go-to-Market Strategy Development
Customer Enablement
Technical Presales Experience
Adaptability
Sales and Marketing Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Lead Customer Engineer role. Highlight your experience in technical presales and leadership, and don’t forget to showcase your cloud provider expertise, especially if it’s with GCP!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention how your skills align with our needs and share specific examples of your past successes in similar roles.

Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to demonstrate your presentation skills through your writing style.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Lead Customer Engineer position. Plus, it’s super easy!

How to prepare for a job interview at Netpremacy Global Services

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around cloud services and GCP. Be ready to discuss how you've used these technologies in previous roles and how they can benefit Netpremacy's customers.

✨Showcase Leadership Skills

Since this role involves leading a team, prepare examples of how you've successfully managed teams in the past. Highlight your approach to developing team members and fostering collaboration, as this will resonate well with the interviewers.

✨Understand the Value Proposition

Articulate how you can convey Netpremacy’s value proposition to customers. Think about specific scenarios where you've effectively communicated technical solutions and how that led to successful outcomes.

✨Prepare for Customer Scenarios

Anticipate questions about how you would handle customer relationships and problem-solving. Prepare to discuss real-life examples where you've navigated challenges and delivered solutions that exceeded customer expectations.

Lead Customer Engineer
Netpremacy Global Services
Location: Leeds
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