Residential Support Worker

Netpex provides accommodation and support to vulnerable young people 16+ in a safe and homely environment.

Main Purpose of the Job: To provide advice, assistance and support to young people, safeguarding their welfare at all times. To attend to young people's practical, physical and emotional needs. To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential.

Benefits:

• Hourly rate of £12-£13 and £50 sleep-in rate
• 28 Days holiday including Bank Holiday
• Enhanced contribution pension
• DBS application fee paid for
• Career progression - opportunities for growth within the company
• Training (online and face-to-face) provided

Duties & Responsibilities:

• To meet the needs of children through:
• Attending to practical matters in relation to childcare
• Establishing positive relationships with young people and always offering them unconditional and positive regard
• Meeting the physical, emotional, behavioural, cultural and educational needs of young people
• Acting as a role model and demonstrating appropriate pro-social ways of dealing with problems
• Helping young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct
• Ensuring that each young person's care plan is followed and amended as appropriate to reflect their changing needs
• Being ambitious for young people, helping them achieve their goals and optimise their potential
• Providing support for young people in their education and extracurricular activities
• Keeping accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager
• Empowering young people and facilitating their active involvement in the decision making about their lives and future
• Acting as an advocate at meetings where the young person is the subject of discussion
• Encouraging the young person to develop links with the community, attend off-site activities and expand their social network

Requirements:

• Minimum of Secondary Education
• Health & Social Care/Childcare qualification/ Sports Activity qualification / level 3 Diploma
• Previous residential care work or experience of working with children or young people at risk
• Previous experience of working within a team
• Good written and verbal communication - English
• Ability to relate to and communicate with young people forming and maintaining appropriate relationships and personal boundaries with young people
• Awareness of young people's needs and knowledge of childcare legislation
• Understanding and ability to manage challenging behaviour and methods of controlling this
• Awareness of safeguarding issues and ability to safeguard the welfare of young people
• Ability to communicate effectively both orally and in writing
• Ability to work under own initiative
• Ability to take direction and work as part of a team
• Ability to work in partnership and liaise with other professionals
• Basic household skills
• Ability to recognise and acknowledge training needs and respond appropriately
• Emotional resilience in working with challenging behaviours
• Understanding Equal Opportunities and Anti-Discriminatory Practice issues

Job Type: Full-time

Pay: £12.50-£13.50 per hour

Expected hours: 20 - 40 per week

Benefits: Company pension, Free parking, On-site parking

Ability to commute/relocate: Purley, Greater London: reliably commute or plan to relocate before starting work (required)

Education: GCSE or equivalent (required)

Experience: Children's Residential Care: 3 years (required)

Language: English (required)

Work Location: In person

Expected start date: 30/11/2025