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- Tasks: Provide top-notch maintenance and support for our high-speed fibre network.
- Company: Join Netomnia, a dynamic team revolutionising the UK's internet infrastructure.
- Benefits: Earn a competitive salary with bonuses and overtime opportunities.
- Why this job: Be part of a mission to enhance digital connectivity across the UK.
- Qualifications: Experience in maintenance engineering and a passion for customer service.
- Other info: Great career growth in a supportive and empowering environment.
The predicted salary is between 36000 - 38000 £ per year.
Location: Wakefield
Department: Direct Labour Operations
Compensation: £36,000 - £38,000 / year
Hours: Full time (Monday to Saturday 45 hours a week, between 7:30 - 5:30 pm shift pattern). 1 Saturday per month, paid as overtime.
Reporting to: Service Delivery Field Manager
Salary and incentives: We provide a competitive starting salary ranging from £36,000 - £38,000 per year. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £44,000 per year.
Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.
About us: Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Job Purpose: Reporting to the Service Delivery Field Manager, the maintenance engineer has a key role in providing a right first-time service to the customer whilst maintaining an outstanding customer service. The maintenance engineer will resolve any network issues that an installation or service engineer may come across or resolve any outages on the network. You will be installing/replacing CBTs, splicing into FNCs, carrying out minor civils on customer boundary and acting as a sweeper support to the installation and service engineers. You may be required to carry out customer installs and pre-pulls depending on business needs and be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.
Maintenance Engineer - Wakefield employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Engineer - Wakefield
✨Tip Number 1
Get to know the company! Research Netomnia and understand our mission to bring high-speed fibre networks to the UK. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Maintenance Engineer role.
✨Tip Number 3
Prepare for practical assessments! As a Maintenance Engineer, you might face technical tests or scenarios during the interview. Brush up on your skills and be ready to demonstrate how you’d tackle real-world problems we face at Netomnia.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, early applications are encouraged, so don’t wait around – get your application in and show us what you’ve got!
We think you need these skills to ace Maintenance Engineer - Wakefield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Engineer role. Highlight relevant experience and skills that match what we're looking for, like network troubleshooting or customer service. This shows us you’re serious about the position!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Netomnia. Share your passion for high-speed fibre networks and how you can contribute to our mission.
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and resolve issues efficiently, just like our Maintenance Engineers do!
Apply Early!: Remember, we review applications as they come in, so don’t wait around! Apply through our website as soon as you can to increase your chances of landing an interview. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance engineering. Familiarise yourself with fibre networks, CBTs, and FNCs, as well as any relevant tools and techniques. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled network issues or resolved outages in the past. Think about specific situations where you provided a 'right first-time' service. This will demonstrate your ability to handle challenges effectively, which is crucial for this position.
✨Emphasise Customer Service
Since outstanding customer service is key for Netomnia, be ready to discuss how you've gone above and beyond for customers in previous roles. Share stories that highlight your commitment to customer satisfaction and how you’ve maintained strong relationships.
✨Be Ready for Practical Questions
Expect some practical scenarios during the interview. They might ask how you would approach a specific maintenance task or troubleshoot a problem. Practising these types of questions beforehand can help you think on your feet and respond effectively.