At a Glance
- Tasks: Install fibre connections and provide top-notch customer service.
- Company: Join Netomnia, a dynamic team revolutionising the UK's internet infrastructure.
- Benefits: Enjoy 25 days holiday, health care cash plan, and a birthday day off!
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a mission to bring high-speed internet to underserved areas.
- Qualifications: Experience in networking and a full UK driving licence required.
The predicted salary is between 30100 - 34000 € per year.
Working Hours
Full time, Monday to Saturday, 45hrs a week, 7:30am-5:30pm. One Saturday per month paid as overtime.
Salary
We provide a competitive starting salary ranging from £30,100 to £34,000. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £39,000 per year.
Department
Direct Labour Operations
Location
Swansea
Compensation
£30,100 – £34,000 per year (plus bonus and extra Saturday pay).
Job Purpose
Reporting directly to the Field Manager, the Installation Engineer will install a fibre connection into the customer premises. The role involves installing right the first time while maintaining outstanding customer service and updating relevant systems in a timely manner throughout the day.
Key Responsibilities
- Primarily work on customer installations.
- Install fibre into customer premises, maintaining the highest standard of customer service.
- Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
- Complete assigned tasks on time and manage day-to-day jobs.
- Maintain H&S compliance.
- Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
- Experience working in a similar role, working on or on behalf of the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment (preferred).
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
- A proactive approach to improving efficiencies and working smarter.
Requirements
- Must hold a full UK driving licence for a minimum of 12 months.
- SA001, SA002, S7, S8 or equivalent are desirable.
- IPAF 1b are desirable.
- NRSWA unit 2 (minimum) desirable.
- SMART AWARDS preferable desirable.
- Have telecommunications experience or transferable skills.
Benefits
- 25 days holiday plus bank holidays.
- An extra day off for your birthday!
- Pension scheme that matches your contribution up to 8%.
- Phone allowance.
- Health care cash plan.
- Cycle to work.
- Employee assistance programme.
- PPE and uniform provided.
- IT equipment provided.
- Discounted gym memberships.
- Retail offers – discounts from recognisable brands.
- Company events.
- Free YouFibre broadband if you are within our area, plus friends & family discount.
- Life assurance covering 4 times your basic salary.
- Colleague referral scheme of £500.
- Continuous development and long-term career prospects.
About us
Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Application Process
Send us your application via our Careers Site or Job Boards. Recruitment screens your application against our essential criteria. Hear back from us within 2–3 days of application submission with an outcome/next step. If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group.
Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.
Installation Engineer - South Wales in Swansea employer: Netomnia
Netomnia is an exceptional employer located in Swansea, offering a dynamic work environment where every Installation Engineer is empowered to take ownership of their role. With competitive salaries, generous benefits including 25 days holiday plus bank holidays, and a strong focus on employee development, we foster a culture of continuous growth and support. Join us in our mission to revolutionise the UK's digital landscape while enjoying unique perks like free broadband and a vibrant team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Engineer - South Wales in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Netomnia. Understand our mission and values, and think about how your skills as an Installation Engineer can contribute to our goal of bringing high-speed fibre to everyone.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to installation and customer service. Think about specific examples from your past experience that showcase your skills and how you’ve handled challenges in similar roles.
✨Tip Number 3
Show off your personality! We’re not just looking for technical skills; we want to see how you fit into our team. Be yourself during the interview and let your passion for customer service and teamwork shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Installation Engineer position.
We think you need these skills to ace Installation Engineer - South Wales in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Installation Engineer role. Highlight your relevant experience, especially if you've worked with the Openreach Network or have telecommunications skills. We want to see how you fit into our mission!
Show Off Your Skills:Don’t hold back on showcasing your organisational and communication skills. Mention any experience with health and safety practices, as this is crucial for us. Remember, we’re looking for someone who can maintain outstanding customer service while getting the job done right!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Early!:Since we review applications as they come in, don’t wait around! Get your application in through our Careers Site as soon as possible. This way, you’ll increase your chances of being considered before the position gets filled!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to fibre installations and networking. Familiarise yourself with the Openreach Network and any relevant health and safety regulations. This will show that you're not just a good fit for the role, but that you’re genuinely interested in the work.
✨Show Off Your Customer Service Skills
Since this role involves direct customer interaction, be prepared to discuss how you've provided excellent customer service in the past. Think of specific examples where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
The Installation Engineer role requires both independent work and teamwork. Be ready to share experiences where you successfully collaborated with others or contributed to team goals. Highlighting your ability to foster good relationships will set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re engaged and serious about the position. Plus, it gives you a chance to assess if the company is the right fit for you too!
