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- Tasks: Join our team as a Maintenance Engineer, tackling network issues and supporting installations.
- Company: Netomnia is revolutionising the UK's digital landscape with high-speed fibre networks.
- Benefits: Enjoy 25 days holiday, health care cash plan, and a birthday day off!
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Make a real impact in a growing company while developing your skills.
- Qualifications: Experience in networking engineering and a full UK driving licence required.
The predicted salary is between 36000 - 38000 £ per year.
Department: Direct Labour Operations
Location: Walsall
Compensation: £36,000 - £38,000 / year
Hours: Full‑time (Monday to Saturday, 45 hours a week, between 7.30‑5.30 pm shift pattern). 1 Saturday per month is paid as overtime.
Salary: We provide a competitive starting salary ranging from £36,000‑£38,000 per year. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on‑target earnings can reach up to £44,000 per year!
About us: Netomnia is a small team of experts on a mission to bring a reliable, high‑speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Job Purpose: Reporting to the Service Delivery Field Manager, the maintenance engineer has a key role in providing a right‑first‑time service to the customer whilst maintaining outstanding customer service. The maintenance engineer will resolve any network issues that an installation or service engineer may encounter or resolve any outages on the network, install/replacing CBTs, splice into FNCs, carry out minor civils on customer boundaries, and act as sweeper support to the installation and service engineers. You may be required to carry out customer installs and pre‑pulls depending on business needs and be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.
Key Responsibilities:
- Primarily working network maintenance and sweeper support; occasionally required to carry out installations and pre‑pulls to customer premises.
- Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
- Complete service works within an agreed SLA (24 hrs).
- Complete assigned tasks on time and manage day‑to‑day jobs.
- Follow all procedures, splice fibre, and test at multiple points throughout the duration of the tasks.
- Installation of fibre cable and CBTs to build specification and Openreach Pia policy.
- Fault finding back to the exchange using test equipment provided (OTDR).
- Complete minor civil works required on customer boundaries, including blockage clearances and install customer lead‑in from Netomnia built network from Toby box.
- Splice within Netomnia fibre network to the highest standard.
- Maintain H&S compliance.
- Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise:
- Experience working in a similar role, working on or on behalf of the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment (preferred).
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
- A proactive approach to improving efficiencies and working smarter.
Qualifications required:
- Must hold a full UK driving licence for minimum 12 months.
- SA001, SA002, S7, S8, SA051c IPAF 1b NRSWA unit 2 (minimum)
- Splicing and testing skills SMART AWARDS preferable
- Have telecommunications experience or transferable skills.
Why our people love working with us?
- 25 days holiday plus bank holidays
- An extra day off for your birthday!
- Pension scheme that matches your contribution up to 8%
- Phone allowance.
- Health care cash plan
- Cycle to work.
- Employee assistance programme
- PPE and uniform provided.
- IT equipment provided.
- Discounted gym memberships
- Retail offers – discounts from recognisable brands
- Company events
- Free YouFibre broadband if you are within our area, plus friends & family discount.
- Life assurance giving you cover of 4 times your basic salary.
- Colleague referral scheme of £500.
- Continuous development and long‑term career prospects
Like what you see? Here’s what happens next: Send us your application via our Careers Site or Job Boards. Recruitment screens your application against our essential criteria. Hear back from us within 2‑3 days of application submission with an outcome/next step. If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group
Maintenance Engineer - Walsall in Stafford employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Engineer - Walsall in Stafford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Netomnia. Understand their mission and values, and think about how your skills as a Maintenance Engineer can contribute to their goals. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to network maintenance and customer service. Think about specific examples from your past experience that highlight your problem-solving skills and teamwork. We want you to shine!
✨Tip Number 3
Dress the part! Even if the company culture is relaxed, showing up in smart attire can make a great first impression. It shows you respect the opportunity and are serious about the role of Maintenance Engineer.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Maintenance Engineer - Walsall in Stafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience relevant to the Maintenance Engineer role. Use keywords from the job description to show us you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you want to join Netomnia and how your skills can help us deliver outstanding customer service.
Show Off Your Skills: Don’t hold back on showcasing your technical skills and experience in networking engineering. We love seeing what you can bring to the table!
Apply Through Our Website: For the best chance of success, apply directly through our Careers Site. It’s the quickest way for us to get your application and start the process!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to network maintenance and fibre optics. Familiarise yourself with the tools and equipment mentioned in the job description, like OTDRs and splicing techniques. This will show that you're not just a good fit for the role but also genuinely interested in the work.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to the responsibilities of a Maintenance Engineer. Highlight any experience you have with Openreach networks or similar environments. Use specific examples to demonstrate your problem-solving skills and ability to work under pressure.
✨Emphasise Safety First
Since health and safety compliance is crucial in this role, be ready to talk about your understanding of risk assessments and hazard identification. Share any relevant certifications you hold, like NRSWA or IPAF, and explain how you prioritise safety in your work.
✨Be a Team Player
Netomnia values teamwork, so be prepared to discuss how you collaborate with others. Share examples of how you've built strong working relationships in past roles and how you handle conflicts or challenges within a team. A positive attitude towards customer service will also go a long way!