At a Glance
- Tasks: Join our team to maintain and enhance a high-speed fibre network.
- Company: Netomnia, a dynamic company revolutionising UK internet infrastructure.
- Benefits: Enjoy 25 days holiday, health care cash plan, and a birthday day off!
- Why this job: Make a real impact in the digital revolution while developing your skills.
- Qualifications: Experience in networking engineering and a full UK driving licence required.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 36000 - 38000 £ per year.
Department: Direct Labour Operations
Location: Stafford
Compensation: £36,000 - £38,000 / year
Hours: Full time (Monday to Saturday 45 hours a week, between 7.30 - 5.30pm shift pattern) 1 Saturday per month, paid as overtime.
About us
Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Job Purpose
Reporting to the Service Delivery Field Manager, the maintenance engineer has a key role in providing a right first‑time service to the customer whilst maintaining an outstanding customer service. The maintenance engineer will resolve any network issues that an installation or service engineer may come across or resolve any outages on the network. You will be installing and replacing CBTs, splicing into FNCs, carrying out minor civils on customer boundary and acting as a sweeper support to the installation and service engineers. You may be required to carry out customer installs and pre‑pulls depending on business needs and be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.
Key Responsibilities
- Primarily working network maintenance and sweeper support.
- Occasionally required to carry out installations and pre‑pulls to customer premises.
- Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
- Completing Service works within an agreed SLA (24hrs).
- Complete assigned tasks on time and manage day‑to‑day jobs.
- Follow all procedures, splice fibre, and test at multiple points throughout the duration of the tasks.
- Installation of fibre cable and CBTs to build specification and Openreach Pia policy.
- Fault finding back to the exchange using test equipment provided (OTDR).
- Completing minor civil works required on customer boundary including blockage clearances and installing customer lead‑in from Netomnia built network from Toby box.
- Splicing within Netomnia fibre network to the highest standard.
- Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
- Experience working in a similar role, working on or on behalf of the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment (preferred).
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
- A proactive approach to improving efficiencies and working smarter.
Qualifications (required)
- Must hold a full UK driving licence for minimum 12 months.
- SA001, SA002, S7, S8, SA051c.
- IPAF 1b.
- NRSWA unit 2 (minimum).
- Splicing and testing.
- SMART AWARDS preferable.
- Have telecommunications experience or transferable skills.
Why our people love working with us?
- 25 days holiday plus bank holidays
- An extra day off for your birthday!
- Pension scheme that matches your contribution up to 8%
- Phone allowance.
- Health care cash plan
- Cycle to work.
- Employee assistance programme
- PPE and uniform provided.
- IT equipment provided.
- Discounted gym memberships
- Retail offers – discounts from recognisable brands
- Company events
- Free YouFibre broadband if you are within our area, plus friends & family discount.
- Life assurance giving you cover of 4 times your basic salary.
- Colleague referral scheme of £500.
- Continuous development and long‑term career prospects
What Happens Next
Send us your application via our Careers Site or Job Boards. Recruitment screens your application against our essential criteria. Hear back from us within 2‑3 days of application submission with an outcome/next step. If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group
Maintenance Engineer - Stafford employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Engineer - Stafford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Netomnia. Understand our mission and values, and think about how your skills as a Maintenance Engineer can contribute to our goal of providing high-speed fibre networks.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to network maintenance and customer service. Think about specific examples from your past experience that showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Show us your personality! We love candidates who can communicate clearly and build relationships. During your interview, let your passion for the role shine through and demonstrate your proactive approach to improving efficiencies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, if you have any questions or need help, don’t hesitate to reach out to us at recruitment@substantial.group.
We think you need these skills to ace Maintenance Engineer - Stafford
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to check out our website and learn about Netomnia. Understanding our mission and values will help you tailor your application to show how you fit into our team.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in network maintenance or engineering roles. Use keywords from the job description to show that you’re a perfect match for what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the role and how your skills can contribute to our mission. Keep it concise but impactful – we want to see your personality!
Apply Early: We review applications as they come in, so don’t wait until the last minute! Applying early not only shows your enthusiasm but also increases your chances of being considered for the role.
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to network maintenance and fibre optics. Familiarise yourself with the tools and equipment mentioned in the job description, like OTDRs and splicing techniques. This will show that you're not just interested in the role but also prepared for it.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to discuss specific examples of how you've tackled network issues in the past. Think about times when you resolved outages or improved efficiencies. This will demonstrate your proactive approach and ability to work under pressure.
✨Emphasise Teamwork
Netomnia values collaboration, so highlight your experience working in teams. Share stories that showcase your ability to foster good relationships with colleagues and your customer service attitude. This will help them see you as a team player who can contribute positively to their culture.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s projects, team dynamics, or future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer and make a memorable impression.