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For Companies At a Glance
- Tasks: Lead quality and safety for field engineers while driving improvements in telecom services.
- Company: Join Netomnia, a passionate team revolutionising UK internet infrastructure.
- Benefits: Enjoy 25 days holiday, health care cash plan, and a pension scheme.
- Why this job: Make a real impact in the digital revolution while developing your career.
- Qualifications: Experience in telecoms, coaching skills, and a passion for quality work.
- Other info: Dynamic role with excellent growth opportunities and a supportive team culture.
The predicted salary is between 35000 - 40000 £ per year.
Principal Technician – Dumfries/Carlisle/Barrow
Location: Carlisle (covering areas such as Carlisle, Dumfries, Barrow)
Salary: £35,000 – £40,000 per year
Working Hours: Monday – Saturday, 45 hours per week, shift pattern between 7am and 7pm.
About Us
Netomnia is a small team of experts on a mission to bring reliable, high‑speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by principles of flawless customer support, fair contracts and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability and reward with endless opportunities to develop.
Job Purpose
Principal Technicians are responsible for driving quality and safety throughout all tasks completed by the engineers. The role will consist of completing quality audits against our engineers in the field to ensure that all tasks are completed right the first time, and all processes and procedures are followed. The Principal Technicians will carry out onsite coaching with engineers who require support or training, assist with complaints, and act as the Field Manager’s eyes on the ground. They will also assist with onboarding and off‑boarding of engineers and ensure that all engineers have the correct stock and tooling to safely carry out their daily tasks.
Key Responsibilities
- Complete tooling and stock audits on engineers
- Complete quality audits, both in‑progress and retrospective
- Coaching engineers to ensure that all tasks are carried out to the highest quality and safety standards
- Driving and improving quality focus within the region, to reduce ELF and ILF
- Assist with any complex installs, services and remediations, including fault finding in the network
- Support the Field Manager in improving all quality aspects within the region
Skills, Knowledge & Expertise
- Experience in a similar role within the telecoms industry
- Fault finding and network experience incl. OTDR would be beneficial
- Experience in coaching/developing engineers
- Passion for quality of work, and bringing others on a journey to improve
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices
- Excellent organisational skills
- Clear and concise communication abilities
- Proactive approach to improving processes and efficiencies, with the customer always in the forefront of the decision
Benefits
- Equity – yes, a real part of the company!
- 25 days holiday plus bank holidays
- Extra day off for your birthday!
- Pension scheme that matches your contribution up to 8%
- Phone allowance
- Health care cash plan
- Cycle to work
- Employee assistance programme
- PPE and Uniform provided
- IT equipment provided
- Discounted gym memberships
- Retail offers – discounts from recognisable brands
- Company events
- Free YouFibre broadband if you are within our area, plus friends & family discount
- Life assurance giving you cover of 4 times your basic salary
- Colleague referral scheme of £500
- Continuous development and long‑term career prospects
How the Process Works
- Send us your application via our Careers Site or Job Boards.
- Recruitment screens your application against our essential criteria.
- Hear back from us within 2‑3 days of application submission with an outcome or next step.
- If you haven’t heard back within the above timeframe, please feel free to reach out at recruitment@substantial.group.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing; Telecommunications industry.
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Principal Technician - Dumfries/Carlisle/Barrow employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Technician - Dumfries/Carlisle/Barrow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend local events or join online forums to meet potential colleagues and employers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience in fault finding or coaching engineers, make sure to highlight that in conversations. Share specific examples of how you've improved quality and safety in past roles – it’ll make you stand out!
✨Tip Number 3
Don’t just apply – engage! When you send your application through our website, follow up with a friendly email. Express your enthusiasm for the role and mention why you think you’d be a great fit for the team at Netomnia.
✨Tip Number 4
Prepare for the interview like it’s a big game! Research Netomnia’s values and recent projects. Be ready to discuss how you can contribute to their mission of improving digital access across the UK. Confidence is key!
We think you need these skills to ace Principal Technician - Dumfries/Carlisle/Barrow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the telecoms industry. We want to see how your skills align with the Principal Technician role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Coaching Skills: Since coaching engineers is a key part of this role, share specific examples of how you've developed others in your previous positions. We love seeing candidates who can lead and inspire their teams!
Emphasise Quality and Safety: Highlight your commitment to quality and safety standards in your application. Mention any relevant experiences where you’ve improved processes or conducted audits, as this will resonate well with us at Netomnia.
Apply Through Our Website: We encourage you to submit your application via our Careers Site. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your telecoms knowledge, especially around fault finding and network experience. Familiarise yourself with the tools and techniques relevant to the role, like OTDR, so you can confidently discuss your expertise during the interview.
✨Showcase Your Coaching Skills
Since the role involves coaching engineers, be prepared to share examples of how you've successfully developed others in previous positions. Think about specific situations where you improved quality or safety standards and how you approached those challenges.
✨Emphasise Health & Safety
Health and safety is a big deal in this role, so come ready to discuss your experience with risk assessments and hazard identification. Highlight any initiatives you've led or been part of that improved safety practices in your previous roles.
✨Be Proactive and Customer-Focused
Netomnia values a proactive approach, so think of examples where you've improved processes or efficiencies. Be ready to explain how you prioritise customer satisfaction and how that has influenced your work in the past.
