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- Tasks: Join us as a Maintenance Engineer, resolving network issues and supporting installations.
- Company: Netomnia, a dynamic team revolutionising fibre internet across the UK.
- Benefits: Earn up to £44,000 with bonuses, plus 25 days holiday and extra perks.
- Why this job: Make a real impact in tech while enjoying great career growth opportunities.
- Qualifications: Experience in networking and a full UK driving licence required.
- Other info: Enjoy a vibrant work culture with continuous development and exciting company events.
The predicted salary is between 36000 - 38000 £ per year.
Department: Direct Labour Operations
Location: Yorkshire
Compensation: £36,000 - £38,000 / year
Role: Sweeper/Maintenance Engineer
Reporting to: Service Delivery Field Manager
Hours: Full time (Monday to Saturday 45 hours a week, between 7.30 - 5.30 pm shift pattern). 1 Saturday per month, paid as overtime.
Salary: We provide a competitive starting salary ranging from £36,000 - £38,000 per year. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £44,000 per year!
About us: Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Job Purpose: Reporting to the Service Delivery Field Manager, the maintenance engineer has a key role in providing a right first-time service to the customer whilst maintaining an outstanding customer service. The maintenance engineer will resolve any network issues that an installation or service engineer may come across or resolve any outages on the network. You will be installing/replacing CBTs, splicing into FNCs, carrying out minor civils on customer boundary and acting as a sweeper support to the installation and service engineers. You may be required to carry out customer installs and pre-pulls depending on business needs and be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.
Key Responsibilities:
- Primarily working network maintenance and sweeper support. Occasionally required to carry out installations and pre-pulls to customer premises.
- Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
- Completing Service works within an agreed SLA (24hrs).
- Complete assigned tasks on time and manage day-to-day jobs.
- Follow all procedures, splice fibre, and test at multiple points throughout the duration of the tasks.
- Installation of fibre Cable and CBTs to build specification and Openreach Pia policy.
- Fault finding back to the exchange using test equipment provided (OTDR).
- Completing Minor civil works required on customer boundary including blockage clearances and install customer lead in from Netomnia built Network from Toby box.
- Splicing within Netomnia Fibre Network to the highest standard.
- Maintaining H&S compliance.
- Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise:
- Experience working in a similar role, working on or on behalf of the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment (preferred).
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
- A proactive approach to improving efficiencies and working smarter.
Qualifications (required):
- Must hold a full UK driving Licence for minimum 12 months.
- SA001, SA002, S7, S8, SA051c.
- IPAF 1b.
- NRSWA unit 2 (minimum).
- Splicing and testing.
- SMART AWARDS preferable.
- Have telecommunications experience or transferable skills.
Benefits:
- 25 days holiday plus bank holidays.
- An extra day off for your birthday!
- Pension scheme that matches your contribution up to 8%.
- Phone allowance.
- Health care cash plan.
- Cycle to work.
- Employee assistance programme.
- PPE and Uniform provided.
- IT equipment provided.
- Discounted Gym memberships.
- Retail offers – discounts from recognisable brands.
- Company Events.
- Free YouFibre broadband if you are within our area, plus friends & family discount.
- Life assurance giving you cover of 4 times your basic salary.
- Colleague referral scheme of £500.
- Continuous development and long-term career prospects.
Next steps: Send us your application via our Careers Site or Job Boards. Recruitment screens your application against our essential criteria. Hear back from us within 2-3 days of application submission with an outcome/next step. If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group.
Maintenance Engineer - Yorkshire employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Engineer - Yorkshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Netomnia. Understand our mission and values, and think about how your skills as a Maintenance Engineer can contribute to our goal of providing high-speed fibre networks. This will show us you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to network maintenance and customer service. Think about specific examples from your past experience that demonstrate your problem-solving skills and ability to work under pressure. We love hearing real stories!
✨Tip Number 3
Show off your teamwork skills! As a Maintenance Engineer, you'll be working closely with installation and service engineers. Be ready to discuss how you've collaborated in the past and how you can foster great relationships within our team at Netomnia.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick email thanking us for the opportunity and reiterating your enthusiasm for the role. It’s a nice touch that keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Maintenance Engineer - Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Engineer role. Highlight relevant experience, especially in network maintenance and customer service, to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Netomnia and how your skills align with our mission. Keep it concise but impactful!
Show Off Your Skills: Don’t forget to mention any specific qualifications or certifications you have, like SA001 or NRSWA. We love seeing candidates who are proactive about their professional development!
Apply Early!: Remember, we review applications as they come in. The sooner you apply through our website, the better your chances of landing an interview. Don’t wait—send us your application today!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to network maintenance and fibre optics. Familiarise yourself with the tools and equipment mentioned in the job description, like OTDRs and splicing techniques. This will show that you're not just a good fit for the role but also genuinely interested in it.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled challenges in previous roles. Think about times when you resolved network issues or improved processes. This will demonstrate your proactive approach and ability to work under pressure, which is crucial for a Maintenance Engineer.
✨Communicate Clearly
Since this role involves working closely with teams and customers, practice clear and concise communication. You might be asked to explain complex technical concepts, so being able to articulate your thoughts effectively will set you apart from other candidates.
✨Emphasise Safety First
Health and safety compliance is key in this role. Be prepared to discuss your experience with risk assessments and hazard identification. Showing that you prioritise safety will reassure the interviewers that you understand the importance of maintaining a safe working environment.