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- Tasks: Provide top-notch maintenance support and resolve network issues for customers.
- Company: Join Netomnia, a dynamic team revolutionising fibre internet across the UK.
- Benefits: Earn up to £44,000 with bonuses, plus enjoy competitive pay and overtime.
- Other info: Great opportunities for personal growth in a supportive work environment.
- Why this job: Be part of a mission-driven team making high-speed internet accessible to all.
- Qualifications: Experience in maintenance engineering and a passion for customer service.
The predicted salary is between 36000 - 38000 £ per year.
Location: Wakefield
Department: Direct Labour Operations
Compensation: £36,000 - £38,000 / year
Hours: Full time (Monday to Saturday 45 hours a week, between 7:30 - 5:30 pm shift pattern). 1 Saturday per month, paid as overtime.
Reporting to: Service Delivery Field Manager
Salary and incentives: We provide a competitive starting salary ranging from £36,000 - £38,000 per year. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £44,000 per year.
Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.
About us: Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Job Purpose: Reporting to the Service Delivery Field Manager, the maintenance engineer has a key role in providing a right first-time service to the customer whilst maintaining an outstanding customer service. The maintenance engineer will resolve any network issues that an installation or service engineer may come across or resolve any outages on the network. You will be installing/replacing CBTs, splicing into FNCs, carrying out minor civils on customer boundary and acting as a sweeper support to the installation and service engineers. You may be required to carry out customer installs and pre-pulls depending on business needs and be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.
Maintenance Engineer - Wakefield employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Engineer - Wakefield
✨Tip Number 1
Get to know the company! Research Netomnia and understand our mission to bring high-speed fibre networks to the UK. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Netomnia and any tips they might have for your interview. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Prepare for practical assessments! As a Maintenance Engineer, you might face technical tests. Brush up on your skills related to network issues, installations, and customer service scenarios. Practice makes perfect!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen by the right people. Plus, early applications are encouraged, so don’t wait around – get your name in the hat as soon as possible!
We think you need these skills to ace Maintenance Engineer - Wakefield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Maintenance Engineer with us at Netomnia. Share why you’re drawn to our mission of providing high-speed fibre networks and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your relevant experience and skills that align with the job description. We love seeing candidates who take the time to connect their background to what we do at Netomnia!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your qualifications and experiences. This helps us quickly see why you’d be a great fit for our team.
Apply Early!: Don’t wait around! Since we review applications as they come in, applying early gives you a better chance of standing out. Head over to our website and submit your application today – we can’t wait to hear from you!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance engineering. Familiarise yourself with fibre networks, CBTs, and FNCs, as these are key components of the role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Your Customer Service Skills
Since the role involves providing outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Be Prepared for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. Think about how you would handle network outages or issues that installation engineers might face. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company's future projects, or how success is measured in this role. It shows that you're genuinely interested in the position and the company.