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For Companies At a Glance
- Tasks: Provide top-notch customer service by resolving network issues and performing installations.
- Company: Join Netomnia, a forward-thinking company focused on connectivity and innovation.
- Benefits: Enjoy 25 days holiday, health care cash plan, and a birthday day off!
- Why this job: Make a real difference in the community while developing your engineering skills.
- Qualifications: Experience in networking and a full UK driving licence required.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 36000 - 38000 £ per year.
Netomnia – Maintenance Engineer – Carlisle
Location
Carlisle, England, United Kingdom
Salary
£36,000 – £38,000 per year with a target bonus of 20% and extra pay for one additional Saturday per month, bringing on‑target earnings up to £44,000 per year.
Job Purpose
Reporting to the Service Delivery Field Manager, the Maintenance Engineer provides first‑time customer service, resolving network issues, installing/replacing CBTs, splicing fiber, and performing minor civil works. The role supports installation and service engineers as sweeper support.
Key Responsibilities
- Perform network maintenance and sweeper support, including occasional installations and pre‑pulls.
- Manage issued tools and assigned vehicle in accordance with vehicle policy.
- Complete service work within the agreed SLA of 24 hours.
- Follow procedures to splice fiber and test at multiple points.
- Install fiber cable and CBTs to meet Openreach and Netomnia specifications.
- Fault‑find and back‑trace outages to the exchange using OTDR.
- Carry out minor civil works on customer boundary, including blockage clearance.
- Maintain H&S compliance and high standard of splicing within Netomnia\’s fiber network.
- Work independently and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
- Experience on the Openreach network or similar.
- Risk assessment and hazard identification skills with strong health and safety focus.
- Proven networking engineering experience.
- Organisational and communication skills.
- Physical fitness for manual handling.
- Teamworking with a customer‑service attitude.
- Proactive approach to improving efficiencies.
Qualifications
- Full UK driving licence, minimum 12 months.
- SA001, SA002, S7, S8, SA051c.
- IPAF 1b.
- NRSWA unit 2 (minimum).
- Splicing and testing competency.
- SMART AWARDS preferred.
- Telecommunications experience or transferable skills.
Benefits
- 25 days holiday plus bank holidays.
- Extra day off for birthday.
- State pension scheme to match 8% of contribution.
- Phone allowance.
- Health care cash plan.
- Cycling to work.
- PPE and uniform supplied.
- IT equipment supplied.
- Discounted gym membership.
- Retail offers and discounts.
- Company events and free broadband.
- Life assurance covering 4× salary.
- £500 colleague referral bonus.
- Continuous development and long‑term career prospects.
Application Process
Apply via our Careers Site or job boards. We will screen applications against essential criteria and contact shortlisted candidates within 2–3 days. If you have not heard from us, you may reach us at recruitment@substantial.group.
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Maintenance Engineer - Carlisle employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Engineer - Carlisle
✨Tip Number 1
Network, network, network! Reach out to folks in the industry, especially those who work at Netomnia or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for your interview by brushing up on your technical skills and knowledge about the Openreach network. We want you to show off your expertise and how you can tackle those network issues like a pro!
✨Tip Number 3
Don’t forget to highlight your customer service skills during interviews. As a Maintenance Engineer, you'll be the face of the company, so showing that you can keep customers happy is key!
✨Tip Number 4
Apply through our Careers Site for the best chance of getting noticed. We love seeing applications come directly from our website, and it shows you're genuinely interested in joining the team!
We think you need these skills to ace Maintenance Engineer - Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Engineer role. Highlight your experience with network maintenance, splicing fibre, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Skills: Don’t forget to showcase your technical skills and any relevant certifications in your application. Mention your experience with Openreach networks or similar, as well as your health and safety focus. We’re keen on candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our Careers Site for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your networking engineering knowledge, especially related to the Openreach network. Be ready to discuss your experience with splicing fibre and fault-finding, as these are key aspects of the role.
✨Show Off Your Safety Skills
Since health and safety is a big deal in this job, be prepared to talk about your risk assessment skills and how you've maintained compliance in previous roles. Share specific examples where you prioritised safety while working on network maintenance.
✨Demonstrate Team Spirit
This role requires both independent work and teamwork. Think of examples where you successfully collaborated with others or provided excellent customer service. Highlight your proactive approach to improving efficiencies within a team setting.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you determine if it's the right fit for you.