At a Glance
- Tasks: Maintain and install network systems while providing top-notch customer service.
- Company: Join a dynamic team at a leading telecommunications company.
- Benefits: Enjoy 25 days holiday, health care cash plan, and discounts on gym memberships.
- Other info: Exciting company events and a supportive work environment await you.
- Why this job: Make a real difference in network maintenance and enjoy great career growth.
- Qualifications: Experience in networking engineering and a full UK driving licence required.
The predicted salary is between 36000 - 38000 £ per year.
Department: Direct Labour Operations
Location: Barrow In Furness
Compensation: £36,000 - £38,000 / year
Salary: We provide a competitive starting salary ranging from £36,000 - £38,000 per year. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on‑target earnings can reach up to £44,000 per year.
Hours: Full time (Monday to Saturday, 45 hours a week, shift pattern 7:30am‑5:30pm). One Saturday per month is paid as overtime.
Reporting to: Service Delivery Field Manager
Location Coverage: Lancaster, Whitehaven, Barrow In Furness
Job Purpose
Reporting to the Service Delivery Field Manager, the maintenance engineer has a key role in providing a right first‑time service to the customer whilst maintaining an outstanding customer service. The maintenance engineer will resolve any network issues that an installation or service engineer may encounter or resolve any outages on the network. You will be installing/replacing CBTs, splicing into FNCs, carrying out minor civils on customer boundary and acting as a sweeper support to the installation and service engineers. You may be required to carry out customer installs and pre‑pulls depending on business needs and be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.
Key Responsibilities
- Primarily working network maintenance and sweeper support; occasionally required to carry out installations and pre‑pulls to customer premises.
- Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
- Complete service works within an agreed SLA of 24 hours.
- Complete assigned tasks on time and manage day‑to‑day jobs.
- Follow all procedures, splice fibre, and test at multiple points throughout the duration of the tasks.
- Install fibre cable and CBTs to build specification and Openreach Pia policy.
- Fault find back to the exchange using test equipment provided (OTDR).
- Complete minor civil works on customer boundary including blockage clearances and install customer lead‑in from Netomnia built network from Toby box.
- Splice within Netomnia fibre network to the highest standard.
- Maintain H&S compliance.
- Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
- Experience working in a similar role, working on or on behalf of the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment (preferred).
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
- A proactive approach to improving efficiencies and working smarter.
Qualifications required
- Must hold a full UK driving licence for a minimum 12 months.
- SA001, SA002, S7, S8, SA051c.
- IPAF 1b.
- NRSWA unit 2 (minimum).
- Splicing and testing certifications.
- SMART AWARDS preferable.
- Telecommunications experience or transferable skills.
Benefits
- 25 days holiday plus bank holidays.
- An extra day off for your birthday.
- Pension scheme that matches your contribution up to 8%.
- Phone allowance.
- Health care cash plan.
- Cycle to work.
- Employee assistance programme.
- PPE and uniform provided.
- IT equipment provided.
- Discounted gym memberships.
- Retail offers – discounts from recognisable brands.
- Company events.
- Free YouFibre broadband if you are within our area, plus friends & family discount.
- Life assurance giving you cover of 4 times your basic salary.
- Colleague referral scheme of £500.
- Continuous development and long‑term career prospects.
Maintenance Engineer - Barrow In Furness/Lancaster/Whitehaven employer: Netomnia
Join a dynamic team as a Maintenance Engineer in Barrow In Furness, where we prioritise employee well-being and professional growth. With a competitive salary, generous benefits including 25 days holiday, health care cash plans, and opportunities for continuous development, we foster a supportive work culture that values teamwork and customer service excellence. Enjoy unique perks like free YouFibre broadband and discounts from recognisable brands while contributing to a company that is committed to delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Engineer - Barrow In Furness/Lancaster/Whitehaven
✨Tip Number 1
Network, network, network! Get in touch with people in the industry, especially those who work at companies you're interested in. Use LinkedIn to connect and engage with them; you never know who might help you land that Maintenance Engineer role!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and knowledge about the Openreach Network. Be ready to discuss your experience with fibre splicing and fault finding, as these are key aspects of the job. Practice common interview questions to boost your confidence!
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and ability to work under pressure, which is crucial for a Maintenance Engineer.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Maintenance Engineer - Barrow In Furness/Lancaster/Whitehaven
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Engineer role. Highlight your relevant experience, especially any work with Openreach or in networking environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills:Don’t forget to mention your qualifications and certifications, like SA001 or NRSWA unit 2. We’re keen on seeing your technical skills, so make sure they stand out in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to network maintenance and fibre splicing. Familiarise yourself with the Openreach Network standards and any specific tools or equipment mentioned in the job description. This will show that you're not just interested, but also prepared.
✨Showcase Your Experience
Be ready to discuss your previous roles and how they relate to the responsibilities of a Maintenance Engineer. Highlight any relevant projects or challenges you've faced, especially those involving customer service and teamwork. Real-life examples can make a big impact!
✨Health & Safety Matters
Since this role emphasises health and safety compliance, be prepared to talk about your experience with risk assessments and hazard identification. Demonstrating your commitment to safety will reassure them that you take these responsibilities seriously.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you determine if it’s the right fit for you too!
