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For Companies At a Glance
- Tasks: Install high-speed fibre connections while delivering top-notch customer service.
- Company: Join Netomnia, a dynamic team revolutionising the UK's internet infrastructure.
- Benefits: Competitive salary, bonus potential, 25 days holiday, and health care cash plan.
- Why this job: Be part of a mission to connect communities and enhance digital access.
- Qualifications: Experience in networking or telecommunications preferred; full UK driving licence required.
- Other info: Enjoy career growth, equity in the company, and discounts on gym memberships.
The predicted salary is between 30100 - 34000 £ per year.
Join to apply for the Installation Engineer – Swansea role at Netomnia
Description: Installation Engineer
Salary: We provide a competitive starting salary ranging from £30,100 to £34,000.
Department: Direct Labour Operations
Location: Swansea
Compensation: £30,100 – £34,000 / year
Job Details
Installation Engineer
Reporting to: Installations Field Manager
Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm
1 Saturday Per Month Paid as Overtime
Location: Swansea
Salary: We provide a competitive starting salary ranging from £30,100 to £34,000.
Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £39,000 per year!
Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.
About us
Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Job Purpose
Reporting directly to the Field Manager, the Installation Engineer will be installing a fibre connection into the customer. The Installation Engineer has a key role in installing right first time whilst maintaining an outstanding customer service for our customers, updating relevant systems in a timely manner throughout the day.
You will however be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.
Key Responsibilities
- Primarily work on customer installations.
- Installing into a customer premises, maintaining the highest standard of customer service.
- Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
- Complete assigned tasks on time and manage day-to-day jobs.
- Maintaining H&S compliance.
- Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
- Experience working in a similar role, working on or on behalf of the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment. (preferred).
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
- A proactive approach to improving efficiencies and working smarter.
Requirements
- Must hold a full UK driving Licence for minimum 12 months.
- SA001, SA002, S7, S8 or equivalent are desirable
- IPAF 1b are desirable
- NRSWA unit 2 (minimum) desirable
- SMART AWARDS preferable desirable
- Have telecommunications experience or transferable skills.
Why our people love working with us?
- Equity – yes, a real part of the company!
- 25 days holiday plus bank holidays
- An extra day off for your birthday!
- Pension scheme that matches your contribution up to 8%
- Phone allowance
- Health care cash plan
- Cycle to work
- Employee assistance programme
- PPE and Uniform provided
- IT equipment provided
- Discounted Gym memberships
- Retail offers – discounts from recognisable brands
- Company Events
- Free YouFibre broadband if you are within our area, plus friends & family discount.
- Life assurance giving you cover of 4 times your basic salary
- Colleague referral scheme of £500
- Continuous development and long-term career prospects
Like what you see? Here’s what happens next:
- Send us your application via our Careers Site or Job Boards.
- Recruitment screens your application against our essential criteria.
- Hear back from us within 2-3 days of application submission with an outcome/next step.
- If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Telecommunications
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Installation Engineer - Swansea employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Engineer - Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Netomnia. Understand their mission and values, and think about how your skills as an Installation Engineer can contribute to their goals. This will show you're genuinely interested and help you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to installation engineering and customer service. Think about specific examples from your past experience that demonstrate your skills and how you handle challenges. We want you to be confident when you walk in!
✨Tip Number 3
Dress the part! Even though it’s a technical role, first impressions matter. Wear something smart-casual that reflects your professionalism but is also comfortable enough for a hands-on job. You want to look like you belong in the team right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Installation Engineer position!
We think you need these skills to ace Installation Engineer - Swansea
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and our mission at Netomnia.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous work in networking or installations, as this will catch our eye and show us you're a great fit!
Keep It Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points if needed to make it easy for us to read and understand your qualifications.
Apply Early!: Don’t wait until the last minute to submit your application. We review applications as they come in, so applying early gives you a better chance of standing out. Head over to our Careers Site and get started!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to fibre installations and networking. Familiarise yourself with the tools and equipment you'll be using, as well as any relevant health and safety regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss how you've provided excellent customer service in the past. Think of specific examples where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with Netomnia's mission.
✨Demonstrate Team Spirit
Netomnia values teamwork, so be ready to talk about your experiences working in a team environment. Share examples of how you've collaborated with others to achieve goals or overcome challenges, highlighting your ability to foster good relationships within a team.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company's future projects, team dynamics, or opportunities for professional development. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
