At a Glance
- Tasks: Install fibre connections and provide top-notch customer service daily.
- Company: Join Netomnia, a dynamic team revolutionising UK internet with high-speed fibre networks.
- Benefits: Enjoy competitive pay, equity, 25 days holiday, and perks like gym discounts and free broadband.
- Other info: Early applications are encouraged as we review candidates on a rolling basis.
- Why this job: Be part of a mission-driven company that values personal growth and community impact.
- Qualifications: Experience in networking or telecommunications is preferred; a full UK driving licence is essential.
The predicted salary is between 30100 - 34000 € per year.
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Description
Installation Engineer
Salary:
We provide a competitive starting salary ranging from £30,100 to £34,000.
Department: Direct Labour Operations
Location: Llanelli
Compensation: £30,100 - £34,000 / year
Installation Engineer
Reporting to: Installations Field Manager
Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm
1 Saturday Per Month Paid as Overtime
Location: Llanelli
Salary:
We provide a competitive starting salary ranging from £30,100 to £34,000.
Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month.
With these incentives, your on-target earnings can reach up to £39,000 per year!
Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.
About us:
Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Job Purpose:
Reporting directly to the Field Manager, The Installation Engineer will be installing a fibre connection into the customer. The Installation Engineer has a key role in installing right first time whilst maintaining an outstanding customer service for our customers, updating relevant systems in a timely manner throughout the day.
You will however be expected to complete any work within the department that the company requires due to work volumes from our ISP partners
Key Responsibilities
• Primarily work on customer installations.
• Installing into a customer premises, maintaining the highest standard of customer service
• Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
• Complete assigned tasks on time and manage day-to-day jobs.
• Maintaining H&S compliance.
• Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
• Experience working in a similar role, working on or on behalf of the Openreach Network.
• Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
• Demonstrable experience and a proven track record working in a networking engineering environment. (preferred).
• Excellent organisational skills.
• Clear and concise communication abilities.
• Physical fitness for manual handling tasks.
• Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
• A proactive approach to improving efficiencies and working smarter
Requirements
• Must hold a full UK driving Licence for minimum 12 months.
• SA001, SA002, S7, S8 or equivalent are desirable
• IPAF 1b are desirable
• NRSWA unit 2 (minimum) desirable
• SMART AWARDS preferable desirable
• Have telecommunications experience or transferable skills.
Why our people love working with us?
• Equity – yes, a real part of the company!
• 25 days holiday plus bank holidays
• An extra day off for your birthday!
• Pension scheme that matches your contribution up to 8%
• Phone allowance
• Health care cash plan
• Cycle to work
• Employee assistance programme
• PPE and Uniform provided
• IT equipment provided
• Discounted Gym memberships
• Retail offers – discounts from recognisable brands
• Company Events
• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Life assurance giving you cover of 4 times your basic salary
• Colleague referral scheme of £500
• Continuous development and long-term career prospects
Like what you see? Here’s what happens next:
1. Send us your application via our Careers Site or Job Boards.
2. Recruitment screens your application against our essential criteria.
3. Hear back from us within 2-3 days of application submission with an outcome/next step.
4. If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group
Seniority level
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Engineering and Information TechnologyIndustries
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#J-18808-LjbffrInstallation Engineer -Llanelli employer: Netomnia
Netomnia is an exceptional employer, offering a vibrant work culture that prioritises personal accountability and professional growth. With competitive salaries, generous benefits including equity in the company, 25 days of holiday plus bank holidays, and a commitment to employee development, our Installation Engineers in Llanelli enjoy a rewarding career while contributing to the digital revolution across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Engineer -Llanelli
✨Tip Number 1
Familiarise yourself with the specific tools and technologies used in fibre installation. Understanding the equipment and processes will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with current or former employees of Netomnia on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience with health and safety practices in detail. Given the emphasis on H&S compliance in the job description, showcasing your knowledge and past experiences will set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your customer service skills. Since the role involves direct interaction with customers, think of examples where you've provided excellent service or resolved issues effectively, as this will resonate well with the hiring team.
We think you need these skills to ace Installation Engineer -Llanelli
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in installation engineering or telecommunications. Emphasise any previous roles where you worked with fibre networks or customer service, as these are key aspects of the job.
Craft a Strong Cover Letter:Write a cover letter that specifically addresses why you want to work for Netomnia and how your skills align with their mission. Mention your understanding of their commitment to customer service and how you can contribute to that.
Highlight Relevant Skills:In your application, clearly outline your skills related to health and safety compliance, risk assessment, and networking engineering. Use specific examples from your past experiences to demonstrate these abilities.
Follow Application Instructions:Ensure you submit your application through the specified channels on the StudySmarter website. Double-check that all required documents are included and that your application is submitted before the early application deadline.
How to prepare for a job interview at Netomnia
✨Research Netomnia
Before your interview, take some time to learn about Netomnia's mission and values. Understanding their commitment to customer service and high-speed fibre networks will help you align your answers with what they value most.
✨Showcase Your Technical Skills
As an Installation Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with networking engineering and any relevant qualifications, such as SA001 or NRSWA unit 2, to show you're the right fit for the role.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, be ready to talk about your experience conducting risk assessments and maintaining compliance. Highlight any specific training you've received that relates to health and safety practices.
✨Demonstrate Customer Service Skills
Netomnia places a strong emphasis on outstanding customer service. Prepare examples from your past experiences where you successfully managed customer interactions, resolved issues, or went above and beyond to ensure customer satisfaction.
