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- Tasks: Install fibre connections while delivering top-notch customer service and managing daily tasks.
- Company: Join Netomnia, a dynamic team revolutionising the UK's digital landscape since 2019.
- Benefits: Enjoy competitive pay, bonuses, 25 days holiday, and perks like gym discounts and free broadband.
- Why this job: Be part of a mission-driven company that values personal growth and community impact.
- Qualifications: Experience in networking or telecommunications, with a full UK driving licence required.
- Other info: Early applications encouraged; potential for career development and equity in the company.
The predicted salary is between 30100 - 34000 £ per year.
Description
Installation Engineer Reporting to: Installations Field Manager
Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm 1 Saturday Per Month Paid as Overtime Location: Northen Ireland, Derry
Salary:
We provide a competitive starting salary ranging from £30,100 to £34,000.
Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month.
With these incentives, your on-target earnings can reach up to £39,000 per year!
Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.
About us:
Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, were investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UKs digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.
Job Purpose:
Reporting directly to the Field Manager, The Installation Engineer will be installing a fibre connection into the customer. The Installation Engineer has a key role in installing right first time whilst maintaining an outstanding customer service for our customers, updating relevant systems in a timely manner throughout the day.
You will however be expected to complete any work within the department that the company requires due to work volumes from our ISP partners
Key Responsibilities
-
Primarily work on customer installations.
Installing into a customer premises, maintaining the highest standard of customer service
Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
Complete assigned tasks on time and manage day-to-day jobs.
Maintaining H&S compliance.
Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
-
Experience working in a similar role, working on or on behalf of the Openreach Network.
Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
Demonstrable experience and a proven track record working in a networking engineering environment. (preferred).
Excellent organisational skills.
Clear and concise communication abilities.
Physical fitness for manual handling tasks.
Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
A proactive approach to improving efficiencies and working smarter
Requirements
- Must hold a full UK driving Licence for minimum 12 months.
SA001, SA002, S7, S8 or equivalent are desirable
IPAF 1b are desirable
NRSWA unit 2 (minimum) desirable
SMART AWARDS preferable desirable
Have telecommunications experience or transferable skills.
Why our people love working with us?
-
Equity yes, a real part of the company!
25 days holiday plus bank holidays
An extra day off for your birthday!
Pension scheme that matches your contribution up to 8%
Phone allowance
Health care cash plan
Cycle to work
Employee assistance programme
PPE and Uniform provided
IT equipment provided
Discounted Gym memberships
Retail offers discounts from recognisable brands
Company Events
Free YouFibre broadband if you are within our area, plus friends & family discount.
Life assurance giving you cover of 4 times your basic salary
Colleague referral scheme of £500
Continuous development and long-term career prospects
Like what you see? Heres what happens next:
1. Send us your application via our Careers Site or Job Boards.
2. Recruitment screens your application against our essential criteria.
3. Hear back from us within 2-3 days of application submission with an outcome/next step.
4. If you havent heard back from us within the above timeframe, please feel free to reach out to us at recruitment@
About Netomnia Here at Netomnia, we are dedicated to bringing forgotten parts of the UK into the digital revolution and building your fibre future!
We do this through investing in and building new full-fibre networks right across the UK; future-proofing homes and businesses with reliable, high-quality, high-speed internet connections.
Install Engineer - Northern Ireland employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Install Engineer - Northern Ireland
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in fibre installations. Understanding how to operate these tools will not only boost your confidence but also demonstrate your readiness for the role during any interviews.
✨Tip Number 2
Network with current or former employees of Netomnia on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with health and safety practices in detail. Given the emphasis on H&S compliance in the job description, showcasing your knowledge and past experiences will set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your customer service skills during the interview. Since maintaining high standards of customer service is crucial for this role, think of examples where you've successfully resolved customer issues or improved their experience.
We think you need these skills to ace Install Engineer - Northern Ireland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in installation engineering or telecommunications. Emphasise any previous work with the Openreach Network and showcase your skills in health and safety compliance.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Netomnia. Mention specific reasons why you want to join their mission of improving digital access in the UK and how your skills align with their values.
Highlight Relevant Qualifications: Clearly list any relevant qualifications such as SA001, SA002, NRSWA unit 2, or IPAF certifications. This will demonstrate your preparedness for the role and your commitment to health and safety practices.
Showcase Customer Service Skills: Since the role involves direct customer interaction, provide examples of how you've delivered excellent customer service in past positions. Highlight your communication skills and ability to foster positive relationships.
How to prepare for a job interview at Netomnia
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to fibre installations and networking. Be prepared to discuss your previous experience, especially if you've worked with the Openreach Network or similar environments.
✨Demonstrate Customer Service Skills
Since the role emphasises outstanding customer service, think of examples where you've gone above and beyond for a customer. Show that you understand the importance of maintaining high standards in customer interactions.
✨Highlight Health and Safety Awareness
Be ready to talk about your understanding of health and safety practices, especially in relation to risk assessments and hazard identification. This is crucial for the role, so any relevant certifications or experiences should be mentioned.
✨Show Your Team Spirit
The job requires both individual and team work, so prepare to discuss how you collaborate with others. Share examples of how you've fostered good working relationships and contributed to team goals in past roles.
