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For Companies At a Glance
- Tasks: Install high-speed fibre connections while delivering top-notch customer service.
- Company: Join Netomnia, a dynamic team revolutionising the UK's digital landscape.
- Benefits: Enjoy competitive salary, bonuses, 25 days holiday, and health perks.
- Why this job: Be part of a mission to connect communities with reliable internet.
- Qualifications: Experience in networking and a full UK driving licence required.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 30100 - 34000 £ per year.
Overview
Department: Direct Labour Operations
Location: Ilkeston
Hours: Full time, Monday to Saturday, 45 hrs a week, 7:30am – 5:30pm
Salary: We provide a competitive starting salary ranging from £30,100 to £34,000 per year. Additionally, you can earn a target bonus of 20% of your salary, plus extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £39,000 per year.
Note: Applications will be reviewed as received; if a suitable candidate is identified, we may fill the vacancy early. Early application is encouraged.
About us: Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, strive for personal accountability, and be rewarded with opportunities to develop.
Job purpose: Reporting directly to the Field Manager, the Installation Engineer will install a fibre connection into the customer. The Installation Engineer plays a key role in completing installations right first time while maintaining outstanding customer service and updating relevant systems in a timely manner throughout the day.
Key Responsibilities:
- Primarily work on customer installations.
- Install into a customer premises, maintaining the highest standard of customer service.
- Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
- Complete assigned tasks on time and manage day-to-day jobs.
- Maintain H&S compliance.
- Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise:
- Experience working in a similar role, working on or on behalf of the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment (preferred).
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
- A proactive approach to improving efficiencies and working smarter.
Requirements:
- Must hold a full UK driving Licence for minimum 12 months.
- SA001, SA002, S7, S8 or equivalent are desirable.
- IPAF 1b are desirable.
- NRSWA unit 2 (minimum) desirable.
- SMART AWARDS preferable desirable.
- Have telecommunications experience or transferable skills.
What we offer:
- 25 days holiday plus bank holidays
- An extra day off for your birthday
- Pension scheme that matches your contribution up to 8%
- Phone allowance
- Health care cash plan
- Cycle to work
- Employee assistance programme
- PPE and Uniform provided
- IT equipment provided
- Discounted Gym memberships
- Retail offers – discounts from recognisable brands
- Company events
- Free YouFibre broadband if you are within our area, plus friends & family discount
- Life assurance giving you cover of 4 times your basic salary
- Colleague referral scheme of £500
- Continuous development and long-term career prospects
What happens next:
- Send us your application via our Careers Site or Job Boards.
- Recruitment screens your application against our essential criteria.
- Hear back from us within 2-3 days of application submission with an outcome/next step.
- If you haven’t heard back within the above timeframe, please reach out to recruitment@substantial.group.
Installation Engineer - Ilkeston employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Engineer - Ilkeston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Netomnia. Understand their mission and values, and think about how your skills as an Installation Engineer can contribute to their goal of providing high-speed fibre networks. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to installation and customer service. Think about specific examples from your past experience that demonstrate your skills and how you’ve tackled challenges. We want you to shine!
✨Tip Number 3
Dress the part! Even though it’s a technical role, first impressions matter. Wear something smart-casual that reflects professionalism but also shows you’re ready to get hands-on. You want to look like someone who fits right in with the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Installation Engineer - Ilkeston
Some tips for your application 🫡
Show Us Your Skills: When you're writing your application, make sure to highlight any relevant experience you have in installation or networking. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your past roles and responsibilities. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Tailor Your Application: Make sure to customise your application for the Installation Engineer role. Mention specific skills or experiences that relate directly to the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Early!: Since we review applications as they come in, it’s best to get your application in sooner rather than later. Head over to our Careers Site and submit your application today – we can’t wait to hear from you!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Before the interview, make sure you brush up on your technical knowledge related to fibre installations and networking. Familiarise yourself with the Openreach Network and any relevant health and safety regulations. This will show that you're not just a good fit for the role but also genuinely interested in the work.
✨Show Off Your Customer Service Skills
Since customer service is key in this role, prepare examples of how you've provided excellent service in past positions. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to maintaining high standards.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle on-site challenges. Prepare to discuss how you would approach common installation issues or safety concerns. This will help you showcase your practical experience and proactive mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in the first few months. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
