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- Tasks: Install high-speed fibre connections while delivering top-notch customer service.
- Company: Join Netomnia, a dynamic team revolutionising the UK's digital landscape.
- Benefits: Enjoy competitive salary, bonuses, 25 days holiday, and health perks.
- Why this job: Be part of a mission to connect communities with reliable internet.
- Qualifications: Experience in networking and a full UK driving licence required.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 30100 - 34000 £ per year.
Salary: We provide a competitive starting salary ranging from £30,100 to £34,000. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £39,000 per year.
Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm.
Location: Huntingdon.
About us: Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution.
Job Purpose: Reporting directly to the Field Manager, the Installation Engineer will be installing a fibre connection into the customer. The Installation Engineer has a key role in installing right first time whilst maintaining an outstanding customer service for our customers, updating relevant systems in a timely manner throughout the day.
Key Responsibilities:
- Primarily work on customer installations.
- Installing into a customer premises, maintaining the highest standard of customer service.
- Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
- Complete assigned tasks on time and manage day-to-day jobs.
- Maintaining H&S compliance.
- Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise:
- Experience working in a similar role, working on or on behalf of the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment (preferred).
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
- A proactive approach to improving efficiencies and working smarter.
Requirements:
- Must hold a full UK driving Licence for minimum 12 months.
- SA001, SA002, S7, S8 or equivalent are desirable.
- IPAF 1b are desirable.
- NRSWA unit 2 (minimum) desirable.
- SMART AWARDS preferable desirable.
- Have telecommunications experience or transferable skills.
Why our people love working with us?
- 25 days holiday plus bank holidays
- An extra day off for your birthday!
- Pension scheme that matches your contribution up to 8%
- Phone allowance
- Health care cash plan
- Cycle to work
- Employee assistance programme
- PPE and Uniform provided
- IT equipment provided
- Discounted Gym memberships
- Retail offers – discounts from recognisable brands
- Company Events
- Free YouFibre broadband if you are within our area, plus friends & family discount.
- Life assurance giving you cover of 4 times your basic salary
- Colleague referral scheme of £500
- Continuous development and long-term career prospects
What happens next: Send us your application via our Careers Site or Job Boards. Recruitment screens your application against our essential criteria. Hear back from us within 2-3 days of application submission with an outcome/next step. If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group.
Installation Engineer - East of England in Huntingdon employer: Netomnia
Contact Detail:
Netomnia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Engineer - East of England in Huntingdon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Netomnia. Understand our mission and values, and think about how your skills as an Installation Engineer can contribute to bringing high-speed fibre to customers. This shows us you're genuinely interested!
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to installation and customer service. Think about specific examples from your past experience that highlight your skills and how you’ve tackled challenges. We love hearing real stories!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. We’re not just looking for technical skills; we want to see how you fit into our team culture. Be yourself and let us see your passion for delivering excellent customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen and professional. Plus, it’s a great chance to reiterate your interest in the role and remind us why you’d be a fantastic addition to our team!
We think you need these skills to ace Installation Engineer - East of England in Huntingdon
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the Installation Engineer role. Highlight your relevant experience and skills that align with what we’re looking for, especially in customer service and technical expertise.
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the position. Avoid jargon unless it’s relevant to the role!
Apply Early: Don’t wait around! Since we review applications as they come in, applying early gives you a better chance of standing out. Head over to our Careers Site and submit your application today!
How to prepare for a job interview at Netomnia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to fibre installations and networking. Familiarise yourself with the Openreach Network and any relevant certifications you might have, like SA001 or NRSWA. This will show that you're not just a good fit for the role but also genuinely interested in the work.
✨Show Off Your Customer Service Skills
Since customer service is key for this role, prepare examples of how you've provided excellent service in past jobs. Think about situations where you went above and beyond for a customer or resolved a tricky issue. This will help demonstrate your commitment to maintaining high standards.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle health and safety compliance. You might be asked how you would approach a specific installation challenge or how you ensure safety on the job. Practising these scenarios can give you an edge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in the first few months. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
