Installation Engineer – South Wales
Netomnia – Hengoed, England, United Kingdom
Join a small, mission‑driven team building a high‑speed fibre network across the UK. As a field Installation Engineer you will install fibre connections to customers, ensuring a flawless first‑time correct service while maintaining outstanding customer support.
Key Responsibilities
- Primarily work on customer installations.
- Install fibre from our depot into a customer premises, maintaining the highest standard of customer service.
- Manage the tools issued and the vehicle assigned to you in accordance with our vehicle policy.
- Complete assigned tasks on time and manage day‑to‑day jobs.
- Maintain H&S compliance and conduct required risk assessments.
- Work individually and as part of a team to achieve targets and KPIs.
- Complete any work within the department that the company requires due to work volumes from our ISP partners.
Skills, Knowledge and Experience
- Experience in a similar role, preferably working for or in partnership with the Openreach Network.
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
- Demonstrable experience and a proven track record working in a networking engineering environment.
- Excellent organisational skills.
- Clear and concise communication abilities.
- Physical fitness for manual handling tasks.
- Ability to foster excellent working relationships within your team, with your manager and with other teams within the company, with an excellent customer‑service attitude.
- A proactive approach to improving efficiencies and working smarter.
Requirements
- Must hold a full UK driving licence for a minimum of 12 months.
- SA001, SA002, S7, S8 or equivalent are desirable.
- IPAF 1b are desirable.
- NRSWA unit 2 (minimum) desirable.
- SMART AWARDS preferable.
- Have telecommunications experience or transferable skills.
Salary and Incentives
Competitive starting salary ranging from £30,100 to £34,000 per year. You can earn a target bonus of up to 20% of your salary plus extra pay for one additional Saturday per month. Total on‑target earnings can reach up to £39,000 per year.
Benefits
- Equity stake in the company.
- 25 days holiday plus bank holidays, plus an extra day off for your birthday.
- Pension scheme matching up to 8% of your contribution.
- Phone allowance and IT equipment provided.
- Health care cash plan.
- Cycle to work scheme.
- Employee assistance programme.
- PPE and uniform provided.
- Discounted gym memberships.
- Retail offers from recognisable brands.
- Company events and free YouFibre broadband (within our area) plus a friends & family discount.
- Life assurance covering 4 times your basic salary.
- £500 colleague referral bonus.
- Continuous development and long‑term career prospects.
Application Process
- Send your application via our Careers Site or job boards.
- Recruitment screens your application against our essential criteria.
- Hear back from us within 2‑3 days of application submission with an outcome or next step.
- If you haven’t heard back within that timeframe, feel free to reach out to recruitment@substantial.group.
EEO Statement
Netomnia is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
