At a Glance
- Tasks: Drive quality and safety in telecoms, coaching engineers and conducting audits.
- Company: Join Netomnia, a dynamic team revolutionising the UK's fibre network.
- Benefits: Competitive salary, equity, 25 days holiday, and health care cash plan.
- Other info: Enjoy continuous development, gym discounts, and free YouFibre broadband.
- Why this job: Make a real impact in the digital revolution while developing your career.
- Qualifications: Experience in telecoms, coaching skills, and a passion for quality work.
The predicted salary is between 36000 - 39000 £ per year.
Department: Direct Labour Operations
Location: Carlisle
Compensation: £36,000 - £39,000 / year
Working Hours: Monday – Saturday, 45 Hours per week, between 7am and 7pm shift pattern.
About Us: Netomnia is a small team of experts on a mission to bring reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability and reward with endless opportunities to develop.
Job Purpose: Principal Technicians are responsible for driving quality and safety throughout all tasks completed by the engineers. The role will consist of completing quality audits against our engineers in the field to ensure that all tasks are completed right first time, and all process and procedures are being followed. The Principal Technicians will carry out onsite coaching with engineers who require support or training. They will also be assisting with complaints and will be the Field Managers’ eyes on the ground. They will assist with onboarding and offboarding of engineers and will ensure that all engineers have the correct stock and tooling to safely carry out their daily tasks.
Key Responsibilities:
- Complete tooling and stock audits on engineers
- Complete quality audits, both in-progress and retrospect
- Coaching engineers to ensure that all tasks are carried out to the highest quality and safety standards
- Driving and improving quality focus within the region, to reduce ELF and ILF
- Assist with any complex installs, services and remediations. This will involve fault finding in the network
- Supporting the Field Manager in improving all quality aspects within the region
Skills, Knowledge & Expertise:
- Experience in working in a similar role within the telecoms industry
- Fault finding and network experience including OTDR would be beneficial
- Experience in coaching/developing engineers
- A passion for quality of work, and bringing others on a journey to improve
- Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices
- Excellent organisational skills
- Clear and concise communication abilities
- A proactive approach to improving processes, and efficiencies, with the customer always in the forefront of the decision
Job Benefits:
- Equity – yes, a real part of the company!
- 25 days holiday plus bank holidays
- An extra day off for your birthday!
- Pension scheme that matches your contribution up to 8%
- Phone allowance
- Health care cash plan
- Cycle to work
- Employee assistance programme
- PPE and Uniform provided
- IT equipment provided
- Discounted Gym memberships
- Retail offers – discounts from recognisable brands
- Company Events
- Free YouFibre broadband if you are within our area, plus friends & family discount.
- Life assurance giving you cover of 4 times your basic salary
- Colleague referral scheme of £500
- Continuous development and long-term career prospects
Principal Technician - Carlisle employer: Netomnia
Netomnia is an exceptional employer that prioritises employee development and customer satisfaction in the vibrant community of Barrow-in-Furness. With a strong focus on teamwork and innovation, we offer competitive pay, including paid overtime, and a supportive work culture that encourages growth and excellence in fibre installation services. Join us to be part of a forward-thinking company that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Technician - Carlisle
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Netomnia and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Netomnia.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Principal Technician - Carlisle
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Netomnia.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Netomnia.
How to prepare for a job interview at Netomnia
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
