Commercial Manager in Manchester

The UK Commercial Manager is accountable for protecting and enabling Netmore UK’s commercial position across client and supplier engagements.

The role provides end-to-end commercial oversight from tender and negotiation through contract mobilisation, change control, delivery assurance, risk management and close-out.

It requires a strong blend of contract expertise, delivery awareness, financial discipline and stakeholder management, ensuring that commercial commitments are understood, governed, delivered and evidenced across the business.

Role Purpose

To ensure contractual obligations, delivery plans, supplier arrangements, financial controls and commercial risks are aligned, actively managed and escalated early — so that Netmore can deliver confidently, avoid avoidable exposure and support sustainable business growth.

Key Responsibilities

• Contract ownership and governance
• Lead and maintain oversight of UK client and supplier contractual agreements, ensuring commitments, obligations, assumptions and constraints are clearly understood across the business.
• Coordinate commercial input into contract drafting, negotiation, review and approval cycles, working closely with Legal, Finance, Delivery, Operations and senior stakeholders.
• Establish practical contract governance so that obligations, notices, deliverables, milestones, KPIs, SLAs, service credits, liquidated damages and acceptance criteria are tracked and actively managed.
• Commercial risk and opportunity management
• Identify, assess and mitigate commercial, financial, contractual and operational risks that may impact delivery performance, margin, compliance or customer confidence.
• Create clear commercial risk positions for decision-making, including options, impacts, recommended mitigations, ownership and escalation routes.
• Identify optimisation opportunities, including contract improvements, supplier efficiencies, cost recovery, scope clarification and improved commercial controls.
• Change control and scope management
• Own and govern formal change control processes for client and supplier agreements, ensuring changes are assessed for cost, time, risk, resource, technical and delivery impact before approval.
• Ensure scope changes, assumptions, dependencies and exclusions are documented, communicated and agreed through the correct governance route.
• Work with delivery teams to ensure commercial positions are translated into practical delivery actions and not left as purely contractual statements.
• Client, supplier and stakeholder engagement
• Build strong working relationships with clients, suppliers and internal stakeholders, acting as a trusted commercial point of contact and escalation route.
• Support supplier negotiations and performance conversations, ensuring supplier obligations align with Netmore’s delivery commitments and commercial risk appetite.
• Influence without direct authority across cross-functional teams by providing clear commercial guidance, balanced judgement and pragmatic recommendations.
• Financial and delivery alignment
• Work with Finance and Delivery teams to ensure contract pricing, cost assumptions, purchase commitments, supplier charges, revenue triggers and commercial dependencies are understood and controlled.
• Support budgeting, forecasting and commercial reporting by providing accurate input on contractual commitments, exposure, change status, claims, risks and opportunities.
• Ensure commercial commitments are aligned with mobilisation plans, delivery milestones, operational readiness, service transition and ongoing support obligations.
• Compliance, auditability and reporting
• Ensure adherence to applicable legal, regulatory, procurement, governance and internal approval requirements.
• Maintain accurate commercial records, decision logs, change control evidence, obligation trackers and contractual correspondence to support auditability and defensible decision-making.
• Prepare clear commercial status updates for senior stakeholders, including key risks, decisions required, commercial exposure, change pipeline, supplier issues and recommended next steps.
• Contract Governance
• What Good Looks Like: Obligations, risks, dependencies and commercial positions are visible, owned and actively managed.
• Typical Outputs / Evidence: Contract summaries, obligation trackers, governance packs, decision logs.
• Commercial Controls
• What Good Looks Like: Change, cost, scope and supplier impacts are assessed before decisions are made.
• Typical Outputs / Evidence: Change assessments, commercial impact notes, approval packs, claim / recovery evidence.
• Risk and Escalation
• What Good Looks Like: Material risks are identified early with options, owners and recommended actions.
• Typical Outputs / Evidence: Risk registers, escalation notes, mitigation plans, executive summaries.
• Stakeholder Management
• What Good Looks Like: Legal, Finance, Delivery, Operations, clients and suppliers have a shared understanding of commitments and constraints.
• Typical Outputs / Evidence: Stakeholder updates, meeting inputs, action trackers, negotiation points.
• Business Growth Support
• What Good Looks Like: New opportunities are commercially robust and delivery-aware before commitment.
• Typical Outputs / Evidence: Tender inputs, assumptions logs, pricing input, supplier commercial reviews.

Skills and Capabilities Required

• Contract management and negotiation: Proven ability to review, negotiate and manage complex client and supplier agreements, with clear understanding of contractual obligations, risk allocation and commercial levers.
• Commercial and financial acumen: Strong grasp of pricing models, cost structures, margin impact, payment milestones, service credits, LDs, KPIs, SLAs and commercial exposure.
• Delivery-aware commercial judgement: Able to connect legal and commercial positions to real delivery impacts, including mobilisation, operations, supplier performance, dependencies and customer outcomes.
• Risk identification and mitigation: Confident assessing financial, contractual and operational risk, then converting it into practical mitigation plans, escalation points and decision recommendations.
• Legal and regulatory awareness: Comfortable working with Legal colleagues, interpreting contractual language and ensuring commercial activities follow governance, regulatory and compliance requirements.
• Stakeholder and supplier relationship management: Able to build credibility with clients, suppliers and internal teams, manage escalations and influence outcomes without relying on formal authority.
• Structured execution and attention to detail: Maintains accurate documentation, disciplined trackers, clear decision records and robust change control evidence.
• Communication and senior-level reporting: Clear, concise and structured communicator who can tailor messaging by audience and present commercial status, risks and recommendations at senior level.
• Ownership and proactivity: Takes ownership of issues, follows actions through to completion and actively looks for ways to improve commercial outcomes and reduce avoidable exposure.

Experience and Qualifications

• 3–5+ years’ relevant commercial, contract management, supplier management, procurement, delivery governance or equivalent experience.
• Experience working with both client-side and supplier-side contractual arrangements.
• Demonstrable experience supporting contract negotiation, commercial governance, change control, risk management and senior stakeholder reporting.
• Experience in Io T, telecoms, utilities, infrastructure, technology delivery or managed service environments would be beneficial.
• Formal legal, commercial, procurement, project management or finance-related qualifications are advantageous but not essential where equivalent experience can be demonstrated.
• Success Measures
• Contractual obligations are clearly owned, tracked and discharged on time.
• Commercial risks, scope changes and supplier impacts are identified early and escalated with recommended actions.
• Client and supplier agreements support delivery outcomes and protect Netmore’s commercial position.
• Change controls are evidence-based, commercially assessed and progressed through the correct approval route.
• Senior stakeholders receive clear, timely and decision-ready commercial reporting.
• Commercial lessons learned are captured and used to strengthen future bids, negotiations and delivery governance.
• What We’re Looking For
• A commercially astute, delivery-aware individual who can balance contractual discipline with practical business judgement.
• Confident working across functions and with senior stakeholders, including Legal, Finance, Delivery, Operations, clients and suppliers.
• A structured thinker who can turn strategy, risk and contractual obligations into clear, executable action plans.
• Someone comfortable operating in a fast-moving environment where priorities, dependencies and commercial positions need careful management.
• A proactive owner who takes initiative, communicates early and focuses on protecting delivery outcomes as well as commercial value.

Why Join Netmore?

Netmore is a global Io T operator focused on enabling real-world connected solutions.

The UK Commercial Manager will play a key role in supporting commercial control, customer confidence and delivery success as the business grows.

This is an opportunity to operate at the centre of commercial decision-making, working across contract management, supplier governance, customer engagement, financial control and delivery assurance.

The role suits someone who wants to make a visible contribution, influence outcomes across the business and help shape robust commercial practices in a growing organisation.

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