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For Companies At a Glance
- Tasks: Support Telecoms networks, assist installations, and provide customer service.
- Company: Join Netmatters, a growing company focused on team welfare and community support.
- Benefits: Enjoy work-life balance, training opportunities, and a positive team culture.
- Why this job: Engage in exciting projects while developing your skills in a supportive environment.
- Qualifications: 1 year of IT/Telecoms experience and a passion for learning.
- Other info: Full UK Driving Licence required; equal opportunities employer.
The predicted salary is between 28800 - 43200 £ per year.
What we are looking for
We are looking for a Junior Telecoms Technician to join our accomplished Telecoms team here at Netmatters as we embark on many new projects and challenges as the department goes through continued growth.
What makes a Junior Telecoms Engineer?
A Junior Telecoms Engineer should demonstrate a strong work ethic, a passion to develop their career, and good customer service skills. You will be called upon to assist our experts in on-site installations, as well as assisting Netmatters customers through telephone support.
Applicants must be able to demonstrate the skills required to flourish into a specialist within the vast Telecoms and Networking industry. As a department, we specialise in Telecoms and network architecture. As part of your career progression, training courses will be made available to you to ensure you can continue to learn and challenge yourself.
What You Should Bring
- A strong passion for Telecoms or Networking.
- 1 years previous IT/Telecoms experience.
- Strong work ethic towards learning new skills.
- Able to work independently and in a team.
- Proactive attitude and aptitude to learn
- Exceptional customer service skills
- Confident with customers.
- Available for full-time training.
- A full UK Driving Licence.
Some specifics of the role
- Supporting small and medium business Telecoms networks and systems.
- Assist in the implementation of business-grade telecoms system both on-site and remotely
- Administration of IP Phone systems (via web-based interface).
- Assisting customers with broadband and leased line installs
- Working with a diverse client base in different industry sectors
- Taking on technical responsibilities helping to shape and develop clients\’ long-term Telecoms and Network Strategies.
- Expose to different and new technologies tailored to clients\’ specific needs and requirements.
- Opportunity to specialize in specific industry sectors helping to shape and develop the platform
All applicants must have the Right to Work in the UK.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Technology, Information and Media
Norwich, England, United Kingdom
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Junior Telecoms Technician employer: Netmatters
Contact Detail:
Netmatters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Telecoms Technician
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in telecoms and networking. This will not only help you during interviews but also show your genuine passion for the field, which is something we value highly at StudySmarter.
✨Tip Number 2
Network with professionals in the telecoms industry through platforms like LinkedIn. Engaging with others in the field can provide insights into the role and may even lead to referrals, increasing your chances of landing the job with us.
✨Tip Number 3
Prepare to discuss your previous experiences in IT or telecoms during the interview. Highlight specific projects or challenges you've faced, as this demonstrates your problem-solving skills and readiness to contribute to our team.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully interacted with clients in the past. Since exceptional customer service is crucial for this role, being able to articulate your experiences will set you apart from other candidates.
We think you need these skills to ace Junior Telecoms Technician
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Netmatters' values and culture. Highlight how your personal values align with their commitment to teamwork, community support, and work-life balance in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience in IT or Telecoms. Emphasise any customer service roles you've had and detail your technical skills, especially those related to telecoms systems and networking.
Craft a Compelling Cover Letter: In your cover letter, express your passion for telecoms and your eagerness to learn. Mention specific experiences that demonstrate your strong work ethic and proactive attitude, as well as your ability to work both independently and as part of a team.
Highlight Relevant Experience: If you have experience with IP phone systems, broadband installations, or working with diverse clients, make sure to include these details. Use specific examples to illustrate your skills and how they relate to the responsibilities of the Junior Telecoms Technician role.
How to prepare for a job interview at Netmatters
✨Show Your Passion for Telecoms
Make sure to express your enthusiasm for the telecoms and networking field during the interview. Share any relevant experiences or projects that sparked your interest, as this will demonstrate your commitment to the role.
✨Highlight Customer Service Skills
Since the role involves assisting customers, be prepared to discuss your customer service experience. Provide examples of how you've successfully resolved issues or provided support in previous roles, showcasing your ability to communicate effectively.
✨Demonstrate a Willingness to Learn
Emphasise your eagerness to learn and grow within the company. Mention any relevant training courses or certifications you’ve pursued, and express your interest in further development opportunities that the company offers.
✨Prepare for Technical Questions
Brush up on your technical knowledge related to telecoms systems and networking. Be ready to answer questions about IP phone systems, broadband installations, and other relevant technologies, as this will show your preparedness for the role.
