HR Administrator in Wymondham

We’re looking for a highly organised and people-focused HR Administrator to join our team. This role is ideal for someone who thrives on detail, enjoys supporting others, and wants to play a key role in keeping all HR functions running smoothly, supporting the full employee journey from recruitment through to onboarding and beyond.

Hours: 40 hours per week, Mon - Fri

Location: Wymondham, Norfolk/hybrid following a successful probation period.

About our values (How we work): Netmatters is dedicated to the welfare and development of all our team members. We want everyone to enjoy a good work-life balance, and we go above and beyond to ensure this happens. Health and well-being are a high priority for us. Team is at the core of our “Values” and we strive to deliver a positive end-to-end experience for all, including clients and suppliers. As an ambitious company, we continue to grow, bringing both challenges and opportunities, which keep things interesting. Being a conscientious company, we take our responsibilities to the wider community very seriously. We contribute to charities and organise fun sponsored events so all team members can get involved. After years of effort, we have achieved carbon neutrality and are now working to further reduce our impact. We are proud to be an equal opportunity employer and encourage applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, belief, or marital status. The Netmatters TRUE Values approach encapsulates our belief that everyone has the right to be themselves and to be that person at work.

What you should bring:

• Diligent and reliable with a strong work ethic
• Confident and positive with a professional and approachable manner
• Highly organised with excellent attention to detail
• Consistent and dependable in delivering high-quality work
• Friendly and personable with strong interpersonal skills
• Flexible and adaptable in a fast-paced environment
• Strong computer literacy and confidence using HR systems and Microsoft Office
• Able to work quickly and efficiently while maintaining accuracy
• Holds a full and valid driving licence

Extra skills that would be great:

• Resourceful and proactive, with the ability to work on your own initiative
• Comfortable working autonomously and managing priorities independently
• Strong commercial awareness, with an understanding of how HR supports the wider business
• Able to see the “bigger picture” and act in the best interests of the organisation
• Previous experience in an administrative role (HR experience not essential)
• Previous experience in Recruitment

Some specifics of the role:

The role will be working within the HR Department team to provide HR assistance in day-to-day roles. The role will require the ability to deliver high-quality work in line with the company's objectives and values. This role will require a high element of confidentiality.

Some tasks will include the following:

• Answering and managing incoming telephone calls
• Creating and managing tasks
• Providing administrative support to the HR function across the business
• Managing a busy shared mailbox and responding in a timely, professional manner
• Handling time-sensitive documentation with accuracy and confidentiality
• Supporting recruitment activities, including liaising with recruitment agencies regarding candidates, ensuring roles are advertised, candidates are coordinated, and processes are followed.
• Assisting the department in tracking and maintaining departmental KPIs
• Booking and coordinating training events
• Supporting the organisation of company engagement and wellbeing events
• Maintaining and updating HR procedures, policies, and manual documentation
• Attending meetings as required and providing administrative follow-up
• Acting as a positive, approachable point of contact for employee queries
• Assisting with payroll-related tasks when required
• Supporting PDP bookings, reviews, and related administration
• Upholding company standards and supporting wider business goals and values
• Undertaking additional duties as required to support the department and overall business objectives

The role is varied - Anything else that is required by the Department / Business to facilitate maintaining our Company objectives and Values.

Hours: 40 hours per week, Monday – Friday (Core hours are 8-5 until able to work self-sufficiently - Inclusive of 1 hour lunch break)

Location: Wymondham, Norfolk. Following a successful probation period, working from a suitable home location may be permitted one day per week providing all requirements of the companies policy are met.

All applicants must have the Right to Work in the UK.

What we offer you:

• A salary of £25,500 - £28,000 pa with frequent salary reviews to ensure you are rewarded properly.
• Parking is available for all staff at all locations.
• Recognition for exceptional performance through monthly Notable awards with monthly prizes awarded to the ‘Notable of Notables’.
• End-of-year awards ceremony where winners receive recognition and a well-earned prize including vouchers and perhaps your favourite beverage.
• Real advancement opportunities for any technical or managerial aspirations you may have.
• The opportunity to be a part of something great and thoroughly enjoyable.
• A collaborative environment that is both challenging and supportive.
• A structured workflow promoting mental health that allows you to focus on the task at hand while also allowing you to leave work at work when you’ve finished for the day.
• Enhanced Maternity and Paternity Packages.
• Parental Returners Programme.
• Flexible profit share for all staff.
• We strive to make sure all our staff have a good work/life balance so all flexible working requests will be considered.
• 33 days holiday (including bank holidays).