2nd Line Technician

Location

Wymondham, Norfolk, of location: Wymondham,of the short-circuited location: Wymondem, placeholder Wym\”,

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About our values (How we work)

Netmatters is dedicated to the welfare and development of all our team members. We want everyone to enjoy a good effort in the work-life balance and go over of well‑balance for the employees.

Team culture at the core of our each, we desire to give as an experience columnsa.

As an ambitious company, we are continuing to grow and to continue suppor defeours\’

What You should bring

• Good IT and problem solving skills in the following areas:
  • Onsite router installations
  • Basic firewall installation
  • SSL VPN configuration
  • Acronis backup setups and troubleshooting
  • Monitoring alerts
  • Network switches
  • Server alerts
  • Monitoring deployment
  • Completion of IT solutions & project work
  • Network switches & firewalls
  • Office 365 migration & management
  • Sharepoint deployment
  • Public Wi‑Fi
  • UPS
  • NAS drive
  • Provide good, intelligent input within the team
  • Well‑organised and take responsibility for tasks
  • Excellent technical knowledge and structural approach to resolve IT issues
  • Full UK driving licence

Extra Skills that we would like to have

• Minimum 2+ years of experience in servicing small and medium‑size businesses in an outsourced IT company.
• Experience logging time on tickets

Some specifics of the role

• Setting up and supporting small and medium business networks
• Support PC & servers remotely and on‑site (Windows 10, Windows 11, Windows 2012, 2018, 2022)
• Installing business computers systems
• Office 365 maintenance, installation and migration
• Support customer applications
• Microsoft Exchange 2016/2019
• Setting up email accounts
• Managing DNS
• Administration of IP‑Phone systems .
• Working with a diverse creative re‑meg how the i····..
• An education‑To‑Drink k! idelu…..

Hours and location

Forty‑to‑all ¼36 …?

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