At a Glance
- Tasks: Deliver top-notch service to passengers and connect them with the flight crew.
- Company: Join Executive Jet Management, a leader in private aviation.
- Benefits: Competitive pay, travel perks, and a dynamic work environment.
- Other info: Opportunity for growth in a fast-paced aviation industry.
- Why this job: Be part of an elite team ensuring exceptional passenger experiences.
- Qualifications: Experience in inflight service or cabin crew; fluency in English required.
The predicted salary is between 30000 - 40000 £ per year.
Company: Executive Jet Management (Europe) Limited
Location: London, GB, W8 5EH
Purpose of Position
Provide an optimum level of comfort and service to passengers and form the link between the passengers and the flight crew while on board, in order to guarantee a personalised customer service with superior quality standards and professionalism from boarding to disembarking.
Tasks and Responsibilities
- Provide optimum levels of comfort and service to passengers, through ready and efficient assistance and courtesy, guaranteeing the delivery of an exceptional customer service and providing relevant feedback to the Commander and related company departments;
- Form the link between the passengers and the flight crew, whenever requested by the Commander, in order to ensure a high level of service;
- Check catering and other onboard non-safety related equipment and immediately report deficiencies to the Commander, in order to ensure that the aircraft is in perfect condition;
- Report any condition or event that might endanger the safety of the flight;
- Ensure proper cleaning of the aeroplane’s cabin and re-stocking (if possible) between flights to guarantee that aircraft is properly prepared for next flights.
Education
High School
Years of Experience
2-4 years of experience
Core Competencies
Service-Oriented, Strives For Positive Results
Knowledge, Skills, Abilities and Other (KSAOs)
- High school diploma or equivalency;
- 3-5 years of experience as Inflight Service Representative or Cabin Crew in private aviation or extensive first class airline service;
- Cabin Crew Medical Licence is preferred;
- Cabin Crew attestation is preferred;
- SEP (Safety Equipment and Procedures) Training is preferred;
- Fluency in English is required;
- Other language skills (Russian, German, Spanish, French, Italian) is preferred;
- Valid EU passport without restrictions;
- Familiar with aviation practices, legislation and regulations;
- Ability to handle pressure in stressful situations, solution oriented.
We think you need these skills to ace Inflight Service Representative - Based in Barcelona (LEBL) or Oxford (EGTK)
Customer Service
Communication Skills
Attention to Detail
Problem-Solving Skills
Catering Management
Safety Awareness
Cabin Cleaning and Maintenance
