Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with our HR-tech application and solve their queries effectively.
- Company: Join Nétive VMS, a fun and innovative HR-tech company.
- Benefits: Competitive salary, 25 days holiday, hybrid work, and a MacBook.
- Why this job: Kickstart your career in HR-tech while developing consultancy skills.
- Qualifications: Bachelor’s degree and a proactive, service-oriented mindset.
- Other info: Dynamic team culture with opportunities for personal projects and growth.
The predicted salary is between 30000 - 36000 £ per year.
🚀🚀 Do you enjoy interacting with customers, have an interest in the HR-tech industry, and would you like to grow into a Consultant role within our organisation? Then this could be your next job! As an Application Support Specialist, you play a crucial role at Nétive; you are the first point of contact for questions or issues with our application. This is the perfect place to get to know our software inside and out while developing your consultancy skills to the fullest. 🚀🚀
What will you do?
With our VMS (Vendor Management System), clients manage their entire hiring process for external staff. In addition, with our SupplierHub we integrate suppliers with the VMS. If our clients or suppliers have questions about the functional setup, report disruptions, or encounter user issues, they turn to you as the Application Support Specialist. Therefore, it’s important that you learn to thoroughly understand their processes, so that you can respond appropriately. You will analyse questions or problems, solve them if possible, provide guidance, and advise on improvements to the application and its usage.
Your daily tasks will include:
- Monitoring open questions and issues in the ticketing system;
- Prioritising and resolving them independently if possible;
- Collaborating with third-line colleagues on complex issues to ensure a swift resolution;
- Maintaining proactive communication with clients throughout the incident process and documenting all steps properly in the system.
What do you bring?
As an Application Support Specialist, you will enjoy diving into the functionality of our products and finding solutions for every problem. You will know how to connect technology and customer satisfaction in an engaging way. Your manager will be based in The Netherlands and you will work remotely for the majority of the time, so it is important that you are a self-starter and can work independently. Once every month the UK team works together in an office in the London area. Furthermore, you will have:
- A bachelor’s degree and an interest in the HR-tech industry;
- A service-oriented and proactive personality with strong advisory skills;
- A natural curiosity and problem-solving mindset.
What can you expect from us?
At Nétive VMS, you’ll join a dynamic and innovative team where your ideas are valued, and your development is encouraged. We value enjoyment and connection in our work, which is why we invest in team activities and (sports) events. You can also expect:
- A salary between £30,000 – £36,000 full-time (40 hours), depending on your experience;
- 25 days holiday leave + bank holidays (based on full-time employment) and a day off on your birthday;
- Work from home in a hybrid setting (we provide your home office setup) and the opportunity to work abroad up to 6 weeks per year (conditions apply);
- NEST pension 50/50, private healthcare;
- A MacBook and iPhone.
A basic DBS check is required in our selection process.
About Nétive VMS
Fun, connection, integrity and innovation characterise our organisation, where a growing team of passionate colleagues work on our software application. Our application enables organisations to easily scale up and down their workforce.
We are based in a well connected office in Rijswijk (NL) and our UK team works in a hybrid way and meets on a regular basis in the London area. To foster innovation, we make time for personal projects that help us grow together. We celebrate big and small successes, and there is plenty of room to be your authentic self.
Application Support Specialist employer: Nétive VMS UK
Contact Detail:
Nétive VMS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist
✨Tip Number 1
Get to know the company inside out! Research Nétive VMS, their products, and the HR-tech industry. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your problem-solving skills! As an Application Support Specialist, you'll need to analyse issues and provide solutions. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team at Nétive VMS.
We think you need these skills to ace Application Support Specialist
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what an Application Support Specialist does. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show us you're the perfect fit!
Show Your Passion: Let your enthusiasm for the HR-tech industry shine through! Share any relevant experiences or projects that demonstrate your interest and how they relate to the role. We love seeing candidates who are genuinely excited about what we do.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Nétive!
How to prepare for a job interview at Nétive VMS UK
✨Know the Product Inside Out
Before your interview, make sure you dive deep into understanding Nétive's VMS and SupplierHub. Familiarise yourself with how these systems work and think about common issues users might face. This will not only show your interest but also help you answer questions more effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled customer issues in the past. Think of specific scenarios where you identified a problem, analysed it, and provided a solution. This will demonstrate your proactive mindset and ability to connect technology with customer satisfaction.
✨Emphasise Communication Skills
As an Application Support Specialist, communication is key. Be ready to discuss how you maintain proactive communication with clients. Share examples of how you've kept stakeholders informed during a problem-solving process, as this will highlight your advisory skills.
✨Be Ready to Discuss Your Curiosity
Nétive values a natural curiosity and a desire to learn. Prepare to talk about how you stay updated on industry trends or how you've pursued learning opportunities in the HR-tech space. This will show that you're not just looking for a job, but are genuinely interested in growing within the field.