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- Tasks: Lead onboarding initiatives for global platforms, ensuring smooth and compliant launches.
- Company: Join Mangopay, a pioneer in multi-party payment solutions with a diverse team.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career progression and a supportive team culture.
- Why this job: Make an impact in fintech by optimising payment flows and driving innovation.
- Qualifications: 10+ years in onboarding or program management within fintech or regulated environments.
The predicted salary is between 70000 - 90000 ÂŁ per year.
Mangopay is a wallet-based payment infrastructure built specifically for organisations with complex, multi-party fund flows. A pioneer in multi-party payments. Our solution optimises fund flows on behalf of the organisations we work with using wallets as programmable, composable building blocks. Mangopay's regulated platform collects payments, secures transactions and holds funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service providers, sellers, and consumers. Platforms and fintechs using Mangopay regain control and transparency over multiâparty payment flows, generate additional revenue, and improve operational efficiency. They can stay compliant while innovating and scaling.
Our team of 300+ people is spread across offices in Madrid, Paris, Warsaw, Berlin, Luxembourg and London. Weâre looking for talented individuals to join us in tackling the exciting challenges ahead. At Mangopay, youâll be part of a supportive, diverse team committed to building scalable solutions and driving change in the fintech space!
As Senior Solution Engineer, you lead the coordination and execution of onboarding initiatives for strategic platforms globally, driving efficient launches and accelerated timeâtoârevenue. You ensure that all internal workstreams (Account Ownership, Compliance, Product, Engineering, and Operations) are aligned, accountable, and completed before goâlive. You provide structured oversight and visibility across onboarding readiness criteria to ensure platforms, whether newly onboarded or expanding into new markets, go live efficiently, compliantly, and without operational risk. This role sits at the intersection of Revenue, Compliance, Product, Engineering, and Operations, ensuring predictable launches, optimising timeâtoâmarket, and enabling scalable platform onboarding across regions.
What Youâll Do
- Solutioning Participation & Advisory
- Participate in discussions with platform project owners and technical stakeholders to ensure proposed solutions align with platform capabilities and implementation realities.
- Provide technical and operational input to support scalable and compliant implementations.
- Identify potential technical, operational, or regulatory risks early and ensure a smooth transition from solutioning to onboarding and implementation.
- Onboarding Orchestration
- Act as the central coordination point for platform onboarding and expansion initiatives.
- Lead cross-functional alignment across Sales, Compliance, Product, Engineering and Operations to ensure successful platform launches.
- Maintain visibility across technical integration, regulatory validation, operational setup, and partner readiness.
- Track onboarding milestones and proactively manage cross-functional dependencies.
- Identify risks, gaps, or blockers early and drive resolution with the relevant stakeholders.
- Integration & Technical Readiness
- Work directly with partner engineering teams to support technical onboarding and platform integration.
- Ensure integration architecture and implementation align with platform capabilities and best practices.
- Review integration progress and validate technical readiness prior to launch.
- Identify technical constraints or risks early and coordinate with Product and Engineering teams when needed.
- GoâLive Readiness
- Establish and manage structured goâlive readiness checklists.
- Validate that all required approvals (compliance validation, operational controls, and technical readiness) are completed prior to activation.
- Ensure operational processes are defined before launch.
- Transition to Run Phase
- Ensure structured handover to Support and Operations teams with full documentation and context.
- Confirm that platform teams understand operational processes, support channels, and escalation paths.
- Monitor earlyâlife platform performance to mitigate postâlaunch instability.
- Continuous Improvement
- Identify onboarding and expansion friction points and drive crossâfunctional process improvements.
- Improve onboarding documentation and enablement materials.
- Define and monitor key onboarding KPIs such as: timeâtoârevenue, onboarding cycle times, goâlive predictability, postâlaunch satisfaction and performance.
- Collaborate with Product and Operations teams to anticipate operational impacts from roadmap or regulatory changes.
Who You Are
- 10+ years of experience in onboarding, implementation management, program management within a PSP, Fintech, or regulated SaaS environment.
- Proven experience coordinating complex, crossâfunctional launches involving Sales, Compliance, Technical, Product, and Support teams.
- Strong understanding of payment operations and regulatory workflows (KYC/KYB, safeguarding, goâlive controls).
- Comfortable owning timelines, driving accountability across teams, and managing launch readiness decisions.
- Dataâoriented, with experience tracking KPIs such as timeâtoârevenue, phase cycle times, and postâlaunch CSAT.
- Clear communicator able to align operational teams and senior stakeholders around priorities and risk mitigation.
- Structured and pragmatic, with the ability to balance speed, compliance, and operational risk.
Senior Solution Engineer employer: Nethone, a Mangopay solution
Contact Detail:
Nethone, a Mangopay solution Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Solution Engineer
â¨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at Mangopay or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
â¨Tip Number 2
Prepare for the interview by understanding Mangopay's platform inside out. Familiarise yourself with their payment solutions and think about how your experience aligns with their needs. Show them youâre not just another candidate!
â¨Tip Number 3
Practice your problem-solving skills! As a Senior Solution Engineer, you'll need to demonstrate your ability to tackle complex challenges. Use mock interviews to showcase your thought process and technical know-how.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in joining the team at Mangopay.
We think you need these skills to ace Senior Solution Engineer
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Solution Engineer role. Highlight your experience in onboarding and implementation management, especially in fintech or regulated environments, to show us youâre the right fit!
Showcase Your Skills: Donât just list your skills; demonstrate them! Use specific examples from your past roles where you coordinated complex launches or managed cross-functional teams. We want to see how youâve made an impact!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless itâs relevant to the role. We appreciate clarity and want to understand your experience without any confusion.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Nethone, a Mangopay solution
â¨Know Your Stuff
Make sure you understand Mangopay's wallet-based payment infrastructure and how it optimises multi-party fund flows. Brush up on your knowledge of payment operations, regulatory workflows, and the specific challenges faced by fintechs. This will help you speak confidently about how your experience aligns with their needs.
â¨Showcase Your Coordination Skills
As a Senior Solution Engineer, you'll be leading cross-functional teams. Prepare examples from your past where you've successfully coordinated complex launches involving multiple stakeholders. Highlight your ability to manage timelines and drive accountability across teams.
â¨Be Data-Driven
Familiarise yourself with key performance indicators like time-to-revenue and onboarding cycle times. Be ready to discuss how you've tracked and improved these metrics in previous roles. This shows that you're not just about getting things done, but also about optimising processes.
â¨Prepare for Scenario Questions
Expect to face case studies or scenario-based questions during the interview. Think about potential risks or blockers that could arise during onboarding and how you would address them. This will demonstrate your problem-solving skills and your proactive approach to managing operational risk.