At a Glance
- Tasks: Lead sales operations for Netflix's EMEA region and drive strategic initiatives.
- Company: Join Netflix, a global leader in entertainment with over 300 million members.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to equal opportunity.
- Why this job: Be part of a dynamic team shaping the future of advertising in streaming.
- Qualifications: 8+ years in sales operations or advertising, strong analytical and project management skills.
The predicted salary is between 66150 - 80850 £ per year.
Join to apply for the Manager, Sales Operations - EMEA role at Netflix. Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
In November 2022, Netflix launched an ad-supported tier, enabling the delivery of standard 15 and 30 ads. Since then, we've expanded our suite of advertising solutions and have grown our ad-supported monthly active user count to more than 80 million globally. We are now scaling capabilities that focus on live content, brand integrations, and other opportunities that allow brands to partner with us across an even wider Netflix footprint. As our Ads program scales, we’re building out a team that will help steward and support our go-to-market strategy, specialising in Sales Operations.
The position reports to the Director of Market Planning and Operations and is based in London.
Responsibilities will include:
- Quarterly Sales Planning Process: End-to-end process leadership and facilitation covering book assignments, territory hierarchy, bottom-up and top-down quota setting across EMEA.
- Sales Execution Process Management: Oversee the processes which guide our sellers, including CRM / Engagement systems and reporting.
- GTM Guidance & Policy: Act as a regional POC to implement guidance and policies such as Global Accounts or cross-market management, transfers accounts between Segments / channels.
- Insights and Analytics: Full ownership of the regular cadence of EMEA business reporting across weekly, monthly and quarterly business reviews. Ad hoc analysis and deep-dives on business areas. Full ownership of understanding regional business performance.
- Dashboard development: Support building and maintenance of regional dashboards in Google Sheets and feed regional needs into global reporting development teams.
- External reporting: Support finance teams in delivering reporting to clients and agencies to support billing, rebates and accruals.
What we’re looking for:
- 8+ years of experience in advertising and/or advertising-related fields; and/or in Sales Operations teams.
- Deep experience with agency and direct sold sales models.
- Familiarity with programmatic advertising, auction dynamics, ad tech and the streaming ecosystem.
- A strong attention to detail and an eye towards using the 80/20 rule to address problems.
- Strong modelling skills with expertise in tools like Excel, Anaplan, Pigment or other modelling technologies (Anaplan preferred).
- Demonstrable experience in driving a business planning process, regionally or globally.
- Familiarity with CRM systems (e.g., Salesforce) and sales performance metrics.
- Exceptional analytical skills with a focus on data-driven decision‑making, process improvement, and operational support.
- Excellent project management abilities, skilled at managing multiple workflows and deadlines in dynamic work environments.
- Exceptional ability to communicate and present complex data and insights in ways that are accessible and actionable for diverse audiences, including non-technical, senior stakeholders.
At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Manager, Sales Operations - EMEA employer: Netflix
At Netflix, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Franchise Strategy & Execution Lead in London, you will benefit from unparalleled growth opportunities, working alongside talented professionals in a collaborative environment that values creativity and innovation. Join us to make a meaningful impact on beloved franchises while enjoying the vibrant culture of one of the world's leading entertainment companies.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Sales Operations - EMEA
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Manager, Sales Operations - EMEA at Netflix, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Netflix. Tailor your message to explain why you’re drawn to them and how you can contribute as a Manager, Sales Operations - EMEA. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Manager, Sales Operations - EMEA
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Netflix:When writing your cover letter, make sure to tailor your message specifically for Netflix. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Netflix
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Netflix that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Netflix that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Netflix’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
