Media Systems Engineering - L4 Media Systems Engineer in London

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.About Media Systems EngineeringMedia Systems Engineering helps filmmakers bring their vision to life, through the design and support of all technical workstations, image & sound equipment, and playback systems currently in use across all Netflix creative spaces. That includes screening rooms, post-production suites, QC environments, audio facilities, and specialty creative spaces that power content creation from capture through delivery. You will work at the intersection of creative intent and technical excellence, partnering closely with the Global Media Systems Engineering team to spearhead new technology deployments across the corporate and studio portfolio.Role OverviewNetflix is seeking a Full-Time Media Systems Engineer to join our Global Media Systems Engineering team. In this role, you will serve as an EMEA based team member of a globally aligned Engineering organization—ensuring that Netflix’s creative and technical spaces operate reliably, consistently, and to the highest industry standards. You will also have a direct impact on the development and implementation of Netflix internal system design standards alongside your peer group of engineers.This role requires strong technical depth, effective execution in high-priority situations, and the ability to work both independently and collaboratively with the broader team.Responsibilities:Technical System Design Serve as a subject matter expert and technical authority in image, sound, and integrated system design across Netflix’s global portfolio of specialty creative spaces.Maintain a deep understanding of industry standards, emerging technologies, and best practices across room types, including audio mix facilities, post-production environments, and review spaces leveraging both projection and emissive display technologies.Bring strong fluency in audio formats, playback standards, and end-to-end media workflows, with the ability to translate creative and technical requirements into clear system designs and project-level specifications.Act as a key partner to construction teams, architects, and subcontractors to inform technical requirements, including:Acoustic standards (e.g., NC ratings, isolation)Room geometry, sightlines, and viewing conditionsFunctional Room Orientation & layouts aligned to production and post-production workflowsEnsure design intent is upheld from concept through delivery, maintaining alignment between engineering standards, creative needs, and real-world implementation.Contribute directly to the evolution of Media Systems Engineering standards, bringing informed perspectives on new technologies, workflows, and design approaches, supporting continuous improvement and consistency across the global portfolio.Technical Support & InfrastructureMaintain and troubleshoot complex audio, video, and networking systems across post-production facilities, theatrical screening rooms, QC environments, and creative spaces.Perform routine and emergency audio and video calibrations to ensure compliance with Netflix, theatrical, and broadcast standards.Partner with internal network engineering teams to troubleshoot high-performance media and corporate networks, ensuring reliable A/V transport, data flow, and remote access.Support post-production pipelines and video encoding workflows, enabling creative teams to deliver world-class content without friction.Collaboration & Continuous ImprovementPartner closely with the global Media Systems Engineering team across all regions to ensure consistent tooling, behaviors, and support standards worldwide.Create and maintain clear documentation including Standard Operating Procedures (SOPs), runbooks, and troubleshooting guides, keeping them current as systems evolve.Proactively identify opportunities to improve system reliability, operational efficiency, and the overall support experience.Operate autonomously within your region while maintaining transparency through documentation, reporting, and global syncs.Core ValuesSound, professional judgment in high-visibility and time-sensitive situations with creative stakeholders.Strong customer service instincts and the ability to translate complex technical issues for non-technical audiences.Accountability for project delivery, system reliability, and measurable outcomes.Effective collaboration across cultures, time zones, and technical disciplines.Strategic problem-solving that balances immediate resolutions with long-term architectural improvements.Core Qualifications7 or more years of experience supporting post-production, studio, or creative technology infrastructureProven technical background in designing, calibrating, or troubleshooting professional audio, video, and integrated systemsSolid understanding of network infrastructure and media transport, including the OSI model, IP networking (VLANs, subnets), and routingStrong analytical and troubleshooting skills across post-production hardware, operating systems, and media workflowsEffective communication skills across written technical documentation and cross-functional collaborationAbility to manage regional projects independently while maintaining close alignment with global engineering teamsPreferred QualificationsDirect experience with cinema infrastructure, including theatrical calibration, DCI-compliant systems, and cinema audio standards (e.g., Dolby Atmos, SMPTE)Experience supporting live production systems, digital audio consoles (e.g., Avid S6), KVM systems, or communications infrastructurePractical familiarity with Audiovisual over IP (AVoIP) protocols (such as Dante, AES67, ST 2110, or NDI)Experience troubleshooting post-production creative software (e.g., Avid Media Composer, Adobe Creative Cloud, DaVinci Resolve, Pro Tools, Transkoder)Demonstrated commitment to continuous technical learning and adopting emerging studio technologiesInclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.Job Posting Date:Job Requisition ID:JR39835Teams:Engineering OperationsWork Type:OnsiteRequisition Type:Department:Engineering Operations