At a Glance
- Tasks: Lead sales operations and drive strategic initiatives for Netflix's ad-supported services across EMEA.
- Company: Join Netflix, a global leader in entertainment with over 300 million members.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
- Why this job: Be part of a dynamic team shaping the future of advertising in streaming.
- Qualifications: 8+ years in sales operations or advertising, strong analytical and project management skills.
The predicted salary is between 36000 - 60000 € per year.
Join to apply for the Manager, Sales Operations - EMEA role at Netflix. Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
In November 2022, Netflix launched an ad-supported tier, enabling the delivery of standard 15 and 30 ads. Since then, we have expanded our suite of advertising solutions and have grown our ad-supported monthly active user count to more than 80 million globally. We are now scaling capabilities that focus on live content, brand integrations, and other opportunities that allow brands to partner with us across an even wider Netflix footprint.
As our Ads program scales, we are building out a team that will help steward and support our go-to-market strategy, specialising in Sales Operations. The position reports to the Director of Market Planning and Operations and is based in London.
Responsibilities will include:
- Quarterly Sales Planning Process: End-to-end process leadership and facilitation covering book assignments, territory hierarchy, bottom-up and top-down quota setting across EMEA.
- Sales Execution Process Management: Oversee the processes which guide our sellers, including CRM / Engagement systems and reporting.
- GTM Guidance & Policy: Act as a regional POC to implement guidance and policies such as Global Accounts or cross-market management, transfers accounts between Segments / channels.
- Insights and Analytics: Full ownership of the regular cadence of EMEA business reporting across weekly, monthly and quarterly business reviews. Ad hoc analysis and deep-dives on business areas. Full ownership of understanding regional business performance.
- Dashboard development: Support building and maintenance of regional dashboards in Google Sheets and feed regional needs into global reporting development teams.
- External reporting: Support finance teams in delivering reporting to clients and agencies to support billing, rebates and accruals.
What we are looking for:
- 8+ years of experience in advertising and/or advertising-related fields; and/or in Sales Operations teams.
- Deep experience with agency and direct sold sales models.
- Familiarity with programmatic advertising, auction dynamics, ad tech and the streaming ecosystem.
- A strong attention to detail and an eye towards using the 80/20 rule to address problems.
- Strong modelling skills with expertise in tools like Excel, Anaplan, Pigment or other modelling technologies (Anaplan preferred).
- Demonstrable experience in driving a business planning process, regionally or globally.
- Familiarity with CRM systems (e.g., Salesforce) and sales performance metrics.
- Exceptional analytical skills with a focus on data-driven decision-making, process improvement, and operational support.
- Excellent project management abilities, skilled at managing multiple workflows and deadlines in dynamic work environments.
- Exceptional ability to communicate and present complex data and insights in ways that are accessible and actionable for diverse audiences, including non-technical, senior stakeholders.
At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Manager, Sales Operations - EMEA in London employer: Netflix
Netflix is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging creativity and innovation among its employees. With a strong focus on employee growth, Netflix offers numerous opportunities for professional development and advancement within the rapidly evolving entertainment industry. Located in London, the company provides a vibrant environment where team members can thrive while contributing to groundbreaking projects that reach millions globally.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Sales Operations - EMEA in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Netflix's culture and values. Show us you understand what makes our team tick, and how you can contribute to our success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. We want to hear about your achievements and how they relate to Sales Operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at Netflix.
We think you need these skills to ace Manager, Sales Operations - EMEA in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Manager, Sales Operations role. Highlight your experience in advertising and sales operations, and don’t forget to showcase your analytical skills and familiarity with CRM systems. We want to see how you fit into our Netflix culture!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention any specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Analytical Skills:Since this role requires exceptional analytical skills, make sure to include examples of how you've used data-driven decision-making in your previous roles. We love seeing how you’ve tackled complex problems and improved processes!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining the Netflix team!
How to prepare for a job interview at Netflix
✨Know Your Numbers
As a candidate for the Manager, Sales Operations role, you should be well-versed in key metrics and analytics. Brush up on your understanding of sales performance metrics and be ready to discuss how you've used data to drive decisions in past roles.
✨Master the Art of Communication
This position requires exceptional communication skills, especially when presenting complex data. Prepare examples of how you've effectively communicated insights to diverse audiences, including senior stakeholders, and practice articulating these experiences clearly.
✨Familiarise Yourself with the Tools
Since familiarity with tools like Excel, Anaplan, and CRM systems is crucial, make sure you're comfortable discussing your experience with these technologies. Consider preparing a brief overview of how you've used these tools to improve sales operations in previous roles.
✨Understand Netflix's Culture
Netflix has a unique culture that values inclusion and diversity. Familiarise yourself with their culture memo and be prepared to discuss how your values align with theirs. This will show that you're not just a fit for the role, but also for the company.