Sr. Ad Ops Demand Mgmt Specialist (EMEA) in London

As a Sr. Ads Ops Demand Management Specialist, you will be a key contributor, responsible for the operational performance of advertising campaigns in your assigned EMEA markets. You will work closely with Account Management, Sales, Ad Ops, and external vendor partners to ensure campaigns deliver on client objectives while consistently driving operational efficiency and excellence.

Key Responsibilities

• Own the day-to-day operational management of ad campaigns in your assigned markets, including overseeing campaign readiness, launch, pacing, and optimization opportunities for programmatic campaigns with a focus on PMPs (Private Marketplaces).
• Collaborate with Account Managers, Sales, Ad Ops, and vendors to ensure campaigns are activated accurately, deliver on objectives, and provide a seamless client experience.
• Monitor key delivery metrics and campaign health, proactively identifying risks and escalating to Ad Ops Solutions for troubleshooting and resolution.
• Analyze campaign data at the market level and provide actionable insights to local sales teams to support revenue growth and operational improvements.
• Gather and relay feedback from clients and internal stakeholders to help identify and implement workflow or process enhancements.
• Support the maintenance and updating of operational documentation, best‑practice guides, and training materials.
• Participate in the adoption and rollout of new tools, automation, and best practices, providing feedback to drive continuous improvement.
• Ensure timely and accurate campaign deliverables by monitoring task queues and supporting load balancing with Ad Ops Solutions teams.
• Stay informed on industry trends, internal process updates, and emerging technologies to keep operations at the forefront of the market.

Required Skills

• 5+ years of experience in Ad Tech, Ad Operations, or demand management, supporting Account Management, Sales, Ads Policy/Quality, or Product/Engineering teams.
• Strong expertise in campaign lifecycle management, including trafficking, execution, quality control, monitoring, pacing, and troubleshooting.
• Deep proficiency in programmatic advertising and strong knowledge of how Demand‑Side Platforms (DSPs) work.
• Proficiency with advertising systems and tools such as CRM, OMS, ad servers, task management, and reporting platforms.
• Demonstrated ability to work effectively with cross‑functional teams and external vendors, including managing vendor tasks for campaign setup, QC, and reporting.
• Analytical mindset with the ability to interpret campaign data and provide actionable business insights.
• Ability to manage multiple priorities and maintain accuracy in a changing, high‑volume environment.
• Effective written and verbal communication skills, with the ability to convey complex topics clearly to technical and non‑technical audiences across diverse cultural contexts.
• Ability to navigate evolving priorities and make sound decisions with incomplete information.

Preferred Skills

• Experience working in or supporting EMEA expansion markets (e.g., Nordics, Switzerland, Poland, Netherlands, Ireland).
• Proficiency in Polish and/or Dutch is strongly preferred, as it enables effective day‑to‑day collaboration with local partners and clients. Candidates without these languages are still encouraged to apply.
• Familiarity with automation tools and AI‑assisted workflows (e.g., for reporting, campaign monitoring, or process optimization).

Equal‑Opportunity and Accessibility Statement

Netflix is an equal‑opportunity employer and celebrates diversity, recognizing that diversity builds stronger teams. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. If you want an accommodation or adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.