At a Glance
- Tasks: Lead Netflix's retail strategy for Consumer Products across the UK and EMEA.
- Company: Join Netflix, a global leader in entertainment with over 300 million members.
- Benefits: Competitive salary, diverse culture, and opportunities to shape the future of retail.
- Other info: Be part of a diverse team that values inclusion and creativity.
- Why this job: Make an impact in the entertainment industry while driving growth in retail.
- Qualifications: Significant retail experience, especially in Hardlines, with strong analytical and communication skills.
The predicted salary is between 75600 - 92400 £ per year.
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.
Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
As the UK Retail Senior Manager, you will own the strategy and execution of Netflix's Consumer Products retail business across the UK, while also developing the broader EMEA retail strategy.
With particular expertise in Hardlines, you will identify growth opportunities, build strategic retailer relationships and deliver best-in-class programmes across priority categories and franchises, while developing insights, strategies and best practices that can scale across EMEA.
Key Responsibilities
- Own the UK & Ireland retail strategy and execution, setting priorities across key channels, retailers and franchise opportunities.
- Develop the EMEA retail strategy, bringing deep channel, category and retail expertise to identify regional priorities, growth opportunities and whitespace.
- Identify UK & Ireland retail growth opportunities, using market intelligence, consumer insights and commercial data to shape investment and prioritisation.
- Build and manage strategic relationships with priority UK & Ireland retailers, developing joint business plans and opportunities to grow Netflix's Consumer Products presence, with a particular focus on Hardlines.
- Partner with UK cross functional teams and licensees to maximise retail execution, including listings, assortment, placement, activation and in-store presence.
- Translate global Consumer Products strategies into UK & Ireland and EMEA retail plans, ensuring global priorities are relevant to local market and retailer dynamics, while bringing Hardlines expertise where relevant.
- Maximise major franchise and seasonal retail moments in the UK & Ireland, developing distinctive activations that deliver visibility, commercial impact and fan engagement.
- Establish EMEA Hardlines best practice and capability, sharing UK & Ireland learnings and developing scalable approaches that can be adopted across markets.
- Track and evaluate UK & Ireland retail performance, using sell-through, market and partner data to measure impact, identify opportunities and improve future programmes.
- Build and manage strategic UK licensee partnerships, developing joint business plans, go-to-market strategies and effective account management.
What We're Looking For
- Must-have Significant experience in retail, consumer products, licensing or entertainment, with deep expertise in Hardlines, ideally toys.
- Deep understanding of the UK & Ireland retail landscape, with broader knowledge of EMEA channels, markets and retail dynamics.
- Proven experience developing and executing retail strategies that deliver measurable commercial growth.
- Strong commercial judgement, with the ability to identify opportunities, prioritise investment and make clear decisions.
- Experience translating global Consumer Products strategies into locally relevant retail plans, with the ability to operate across UK & Ireland execution and EMEA strategy.
- Strong analytical skills, using retail performance, market intelligence and consumer insights to identify opportunities and inform decisions.
- Highly effective communication, influencing and cross-functional collaboration skills, with the ability to align Licensing, Hardlines, Marketing, country teams and external partners and influence senior stakeholders.
- Ability to lead multiple complex retail initiatives and franchise launches simultaneously, using strong planning and organisational skills.
- Nice to have
- Established relationships with senior UK retail stakeholders, particularly across buying, category management and retail marketing.
- Experience working in or with entertainment brands and franchises.
- Ability to work with a high degree of autonomy, constructively challenge existing approaches, identify new opportunities and drive change.
- Genuine passion for entertainment, brands and retail, and an understanding of how fans engage with Netflix IP.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates.
If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams.
We approach diversity and inclusion seriously and thoughtfully.
We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
At Netflix, we want to entertain the world.
Whatever your taste, and no matter where you live, we give you access to best-in-class TV series, documentaries, feature films and games.
Our members control what they want to watch, when they want it, in one simple subscription.
We're streaming in more than 30 languages and 190 countries, because great stories can come from anywhere and be loved everywhere.
We are the world's biggest fans of entertainment, and we're always looking to help you find your next favorite story.
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Retail Senior Manager, Consumer Products - EMEA in London employer: Netflix Services UK Limited
Netflix is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation in the heart of the UK. As a Retail Senior Manager, you will have the opportunity to shape the retail landscape for one of the world's leading entertainment services, with access to extensive growth opportunities and a commitment to diversity and inclusion. Join us to be part of a team that values your insights and empowers you to make a significant impact across EMEA.
Contact Details:
Netflix Services UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Senior Manager, Consumer Products - EMEA in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
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✨Be Ready for Busy Season Opportunities
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✨Show Off Your Customer Service Skills
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We think you need these skills to ace Retail Senior Manager, Consumer Products - EMEA in London
Some tips for your application 🫡
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Tailor Your CV for Retail:When applying for a full-time role like this one at Netflix Services UK Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Netflix Services UK Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Netflix Services UK Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Netflix Services UK Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
