Market Planning & Operations Manager (EMEA - Sales Operations) in London

Overview

Netflix is scaling its advertising business across Europe, expanding our ad‑supported tier and growing the sales operations footprint in the region.

The role reports to the Senior Manager, Sales Operations and is based in London.

• What You’ll Do
• Partner with the Director of Market Expansion on GTM sales strategy, including client segmentation, solutions, and service levels for expansion markets.
• Define resourcing, sales org structure, and sales territories.
• Lead sales operations processes across revenue forecasting, pipeline management, quota planning, and monthly business reviews.
• Analyse sales performance and surface insights from large datasets spanning revenue, pipeline, product, and sales process.
• Collaborate with cross‑functional partners in Market Activation, Finance & Strategy, HR, and Business Operations to deliver Ads‑wide projects and represent Sales requirements.
• Manage sales data (accounts, account teams, territories, reports, opportunities, activities) in the CRM system.
• Provide quantitative and qualitative analysis of programme performance, ensuring measurable business impact.
• Build weekly, monthly, and quarterly review materials for senior leadership to inform business decisions.
• Lead discussions on business performance with expertise and full ownership.

Qualifications

• Substantial experience in advertising or advertising‑related fields, with a background in Sales Operations (typically 7+ years, though equivalent experience is valued).
• Experience building and managing relationships with senior sales stakeholders at the country, regional, or agency level.
• Familiarity with the digital advertising landscape and agency or client‑direct advertising sales models is a plus.
• Strong spreadsheet skills; SQL and data analytics experience is a plus; experience with automation and scalable tooling is a bonus.
• Demonstrated ability to take initiative and lead and influence decision‑making, including in cross‑functional settings where you don’t have direct authority.
• Ability to collaborate effectively and incorporate diverse perspectives when making decisions.
• Proven ability to prioritise and manage multiple projects efficiently.
• Proficiency in an additional European language (e. g., German, French, Italian, or Spanish) is a nice‑to‑have.

EEO Statement

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams.

We approach diversity and inclusion seriously and thoughtfully.

We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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