Community Manager

Community Manager

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Plan and operate overseas gaming communities, optimising Discord functions for player engagement.
  • Company: Join NetEase Games, a leading internet tech company revolutionising the gaming industry.
  • Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team shaping the future of gaming communities worldwide.
  • Qualifications: Bachelor’s degree, 3+ years in community management, and deep gaming knowledge.
  • Other info: Join a company with top ESG initiatives and a commitment to cultural impact.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Join to apply for the Community Manager role at NetEase Games

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.

NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI. For more information, please visit: http://ir.netease.com/

Responsibilities:

  • Responsible for planning and operating overseas gaming communities, developing and executing community strategies and objectives based on the product\’s market strategy and game version schedule.
  • Oversee the promotional scheduling, publishing, and performance evaluation of game version content within the community.
  • Continuously optimize Discord community functions based on player needs and preferences, ensuring the community meets player needs.
  • Collect and report on player feedback and sentiment; Monitor competing products and new releases in the genre.

Requirements:

  • Bachelor’s degree or above, with proficiency in English as a working language.
  • 3+ years of experience in operating large overseas gaming communities (Discord), with proven operational expertise in community and platform management, capable of developing and implementing community strategies.
  • Deep gaming experience with overseas titles; familiar with shooter/competitive game genres, with clear insights into player demographics and the gaming industry.
  • Strong communication and execution skills, collaborative team spirit, and a sense of responsibility.
  • Proficiency in Chinese is preferred for this position, as daily communication and collaboration with key stakeholders and team members based in China are essential to the responsibilities of the position.

Note: All UK-based positions are eligible for visa sponsorship.

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Marketing
  • Computer Games

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Community Manager employer: NetEase Games

NetEase Games is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. With a strong commitment to employee growth, the company offers numerous opportunities for professional development and advancement within the dynamic gaming industry. Located in China, NetEase not only leads in gaming technology but also prioritises sustainability and community engagement, making it a rewarding place for those passionate about transforming gaming into a meaningful experience.
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Contact Detail:

NetEase Games Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Manager

✨Tip Number 1

Get your networking game on! Connect with people in the gaming industry, especially those who work at NetEase or similar companies. Attend gaming events, join online forums, and don’t be shy to slide into DMs on LinkedIn. You never know who might help you land that Community Manager role!

✨Tip Number 2

Show off your community management skills! If you’ve got experience running Discord servers or managing gaming communities, create a portfolio showcasing your achievements. Highlight successful strategies you’ve implemented and how they boosted engagement. This will make you stand out when we’re looking for the right fit.

✨Tip Number 3

Stay updated on gaming trends! Keep an eye on new releases and player preferences, especially in the shooter/competitive genres. Being knowledgeable about the latest games and community dynamics will not only impress us but also show that you’re passionate about the industry.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from our site. It shows you’re genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves. Don’t miss out on this opportunity!

We think you need these skills to ace Community Manager

Community Management
Discord Management
Strategic Planning
Promotional Scheduling
Performance Evaluation
Player Feedback Collection
Market Analysis
Gaming Industry Knowledge
Communication Skills
Team Collaboration
Execution Skills
Understanding of Player Demographics
Experience with Shooter Games
Adaptability to Player Needs

Some tips for your application 🫡

Show Your Passion for Gaming: When you're writing your application, let your love for gaming shine through! Share your experiences with different games and communities, especially those that relate to the role. We want to see how you connect with players and understand their needs.

Tailor Your Application: Make sure to customise your CV and cover letter for the Community Manager position. Highlight your relevant experience in managing gaming communities, especially on platforms like Discord. We appreciate when applicants take the time to align their skills with what we're looking for!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's gaming-related. We value communication skills, so make sure your writing reflects that. Remember, less is often more!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at NetEase Games

✨Know Your Gaming Communities

Before the interview, dive deep into the gaming communities you’ll be managing. Familiarise yourself with popular Discord servers and understand what makes them tick. This will help you demonstrate your knowledge of community dynamics and show that you’re ready to engage with players effectively.

✨Showcase Your Communication Skills

As a Community Manager, communication is key. Prepare examples of how you've successfully engaged with community members in the past. Whether it’s resolving conflicts or gathering feedback, having specific instances ready will highlight your strong communication skills and collaborative spirit.

✨Understand Player Demographics

Research the player demographics for the games you’ll be working with. Be ready to discuss how you would tailor community strategies to meet the needs of different player groups. This shows that you not only understand the gaming landscape but also how to connect with diverse audiences.

✨Be Ready to Discuss Trends

Stay updated on the latest trends in the gaming industry, especially within the shooter and competitive genres. Bring insights about new releases and competitor strategies to the table. This will demonstrate your passion for gaming and your ability to think strategically about community management.

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