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- Tasks: Lead the infrastructure team and manage AWS environments while contributing technically.
- Company: Netcraft is a global leader in cybercrime detection, trusted by major companies and governments.
- Benefits: Enjoy hybrid working, 33+ days holiday, private health cover, and regular social events.
- Why this job: Join a passionate team dedicated to protecting the world from cybercrime in an inclusive culture.
- Qualifications: Proven experience in infrastructure management, AWS expertise, and strong communication skills required.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 72000 - 108000 ÂŁ per year.
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About Netcraft
Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, and many large country governments. We\’ve blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world\’s phishing attacks.
About Netcraft
Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, and many large country governments. We\’ve blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world\’s phishing attacks.
Our purpose and passion are focused on just one thing: protecting the world from cybercrime.
Our passion doesn\’t stop at what we do – it shapes how we work, too. We\’re proud of our talented team and the value each person brings. That\’s why we\’ve created a workplace where people feel supported and inspired, from great benefits and wellness programs to fun social events.
The Role
Reporting to Netcraft’s Director for Platform Engineering, you will lead Netcraft’s infrastructure team, as well as making technical contributions of your own. Your direct reports will be other managers (Engineering Team Leads) as well as our most senior individual contributors (Principal Engineers). Your primary remit will be Netcraft’s AWS infrastructure: Kubernetes and Linux/EC2 workloads, across Commercial and GovCloud environments.
Whilst London is stated as the job location, we’re also excited to meet candidates who would prefer to work from our Bath or Manchester offices.
Day To Day, You’ll Be
- Running activities in our infrastructure team: conducting regular ceremonies; prioritising, assigning and reviewing work; and ensuring timely delivery of planned objectives.
- Line-managing other managers, as well as the department’s most senior individual contributors. This will include an active role in coaching and mentoring engineers, sharing your expertise, and contributing to the growth of our engineering function.
- Making excellent technical contributions of your own, assigning yourself Jira tickets like the rest of the team.
- Supporting engineering leadership with strategy: including roadmapping, prioritisation, budget allocation, cost management, vendor selection and hiring.
- Ensuring high availability and security of Netcraft’s systems and data (both internal and customer-facing).
- Striving to improve and accelerate the developer experience for Netcraft’s engineers.
- Managing, and participating in, the on-call roster for the infrastructure team.
- Monitoring the operational health of Netcraft’s environments, identifying and addressing performance bottlenecks, security risks, and any other issues.
- Ensuring excellent observability into Netcraft’s environments.
- Optimising Netcraft’s usage of AWS services for cost, performance, and security.
- Providing guidance on cloud best practices and security standards.
The reward package
An Excellent Range Of Benefits Including
- Hybrid and flexible working options
- Minimum of 33 days holiday per annum (incl. public holidays)
- Pension scheme membership with 4% employer contributions + NI savings
- Private health cover, including access to a private GP service
- Equity tracking scheme, so you can share in the rewards of Netcraft\’s long-term success (eligibility criteria apply)
- Comprehensive wellness and support provisions
- Enhanced family leave provisions
- Life Assurance
- Two days paid Volunteering Leave per year
- Free meals, drinks and snacks provided daily in the offices
- Regular social events such as board game nights, big summer party and annual kick-off
- Inclusive culture and environment, where you’ll feel genuinely valued and respected; and
- A tax-efficient cycle to work scheme.
What you’ll need to be successful
- A proven track record of successfully overseeing and delivering infrastructure projects.
- Substantial experience in supervisory technical roles, coupled with a desire to teach, learn and grow.
- The willingness, and ability, to balance managerial and supervisory duties with your own individual contributions.
- Excellent communication skills, with the ability to convey complex technical concepts clearly and concisely to both technical and non-technical stakeholders (including high-latency interactions with stakeholders in other timezones).
- Substantial experience with AWS, with expert-level knowledge of services such as EKS, EC2, RDS, S3 and IAM.
- Demonstrable experience with complex AWS networking (TGWs, VPC peering, multi-VPC/subnet networking, AWS Organisations, etc.)
- Demonstrable experience with AWS cost management and optimisation.
- Experience deploying and administering Kubernetes workloads.
- A deep understanding of how Kubernetes works (including CNI and CSI drivers, and operator patterns).
- Experience with Infrastructure as Code (IaC) tools, particularly Terraform and/or OpenTofu.
- Experience managing VM-based Linux environments (particularly RHEL-based), using tools like Ansible, Chef or Puppet.
- A strong focus on automation and operational efficiency, minimising manual intervention wherever possible to enhance system reliability.
- A positive, solution-oriented mindset, and ability to take ownership of your work.
Bonus Points If You Have
- Experience managing other managers.
- Operated in a scale-up tech company, ideally supporting a SaaS product.
- Experience with developer-facing tools and abstractions designed to remove infrastructure layer friction (e.g. Spacelift, Terraform Cloud, Atlantis).
- Experience obtaining (and maintaining) security certifications like SOC 2, ISO 27001 and FedRAMP.
- Experience running high-availability systems, leveraging an on-call rota to ensure customer SLAs are maintained.
- Experience with MySQL, PostgreSQL, RDS (including Aurora), MongoDB or OpenSearch, particularly at scale.
- Relevant certifications such as AWS Certified Solutions Architect or AWS Certified DevOps Engineer.
- Experience with AWS GovCloud.
Diversity, equity and inclusion
This is very important to us and through our ally network we actively support under-represented groups. We seek to maintain a working environment that is free from bias, harassment or discrimination and we encourage candidates from any background to apply, regardless of their gender, gender identity, sexual orientation, race/ethnicity, ability/disability, age, religion, or any other specific characteristics.
We’re happy to make reasonable adjustments to our hiring process to ensure that all candidates are able to participate fully and comfortably.
Please note Netcraft does not accept any unsolicited approaches from external recruiters.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Engineering and Information Technology
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Industries
Technology, Information and Internet
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Platform Engineering Manager employer: Netcraft
Contact Detail:
Netcraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Engineering Manager
✨Tip Number 1
Familiarise yourself with Netcraft's mission and values. Understanding their focus on cybercrime detection and disruption will help you align your responses during interviews, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Highlight your experience with AWS and Kubernetes in conversations. Be prepared to discuss specific projects where you've optimised cloud infrastructure or improved system reliability, as these are key aspects of the role.
✨Tip Number 3
Network with current or former employees of Netcraft. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams and projects. Emphasising your ability to mentor others and drive technical contributions will resonate well with the hiring team.
We think you need these skills to ace Platform Engineering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in infrastructure management, AWS services, and team leadership. Use specific examples that demonstrate your ability to oversee and deliver infrastructure projects.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cybercrime detection and how your skills align with Netcraft's mission. Mention your experience with Kubernetes, AWS, and any relevant certifications to showcase your qualifications.
Showcase Technical Skills: Clearly outline your technical expertise in AWS, Kubernetes, and Infrastructure as Code tools like Terraform. Provide examples of how you've optimised cloud usage and improved operational efficiency in previous roles.
Highlight Leadership Experience: Emphasise your experience in managing teams and mentoring engineers. Discuss your approach to balancing managerial duties with technical contributions, as this is crucial for the Platform Engineering Manager role.
How to prepare for a job interview at Netcraft
✨Showcase Your Technical Expertise
As a Platform Engineering Manager, you'll need to demonstrate your deep understanding of AWS services and Kubernetes. Be prepared to discuss specific projects where you've successfully implemented these technologies, highlighting your role in optimising performance and security.
✨Emphasise Leadership Skills
Since this role involves managing other managers and senior engineers, it's crucial to showcase your leadership experience. Share examples of how you've coached and mentored team members, and how you've balanced managerial duties with your own technical contributions.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice explaining complex technical concepts in simple terms, as you will need to convey information to both technical and non-technical stakeholders. Consider preparing a few scenarios where you've successfully communicated across different teams.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making process. Think about past challenges you've faced in infrastructure management, how you approached them, and the outcomes. This will help demonstrate your critical thinking and operational efficiency.
