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For Companies At a Glance
- Tasks: Support user research planning and delivery across exciting digital projects.
- Company: Join Netcompany, a fast-growing tech innovator disrupting the marketplace.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and professional development support.
- Why this job: Grow into a confident User Researcher while making a real impact on diverse projects.
- Qualifications: 1-2 years in user research or related fields with practical experience in research methods.
- Other info: Be part of a top-rated workplace with a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Are you ready to join the forefront of technology innovation with Netcompany?
As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs
Job Description
At this level, you will be expected to:
- Support the planning and delivery of user research across digital projects, using a range of methods with guidance from senior researchers.
- Learn and apply the Government Digital Service (GDS) design principles and similar standards used in the UK public sector, with access to training and mentoring.
- Carry out user research activities such as interviews, usability testing, surveys, and desk research, under appropriate supervision.
- Help teams understand the diversity of users by supporting inclusive research practices, advocating for accessibility, and considering the needs of different user groups.
- Assist in analysing research data to identify patterns, user needs, and pain points.
- Present research findings in a clear and engaging way, tailored to different audiences.
- Build rapport with users and work collaboratively with product managers, designers, developers, and other team members.
- Develop an understanding of user-centred design and agile ways of working, and learn how to apply them in delivery teams.
- Show curiosity, empathy, and a willingness to learn and grow as a User Researcher.
Role
This is a role designed to help you grow into a confident and independent User Researcher. You will be supported through:
- A dedicated training budget for formal courses
- Structured mentoring and shadowing with experienced Senior User Researchers.
Opportunities to learn across a variety of project stage
Qualifications
- Around 1–2 years of experience in user research, social or academic research, or a related discipline with transferable skills.
- Some practical experience of conducting qualitative and/or quantitative methods (e.g. usability testing, interviews, surveys, desk research).
- Full right to work in the UK.
- Eligible for Security Clearance.
- Work to a Hybrid working model.
Benefits
- Hybrid working model with some flexible working
- 25 days’ holiday
- Private Medical Health care via Vitality
- Pension contribution, Life Assurance
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Additional Information
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024.
At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.
Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe\’s most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email Meena at reasonableadjustments@netcompany.com for assistance.
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User Researcher employer: Netcompany
Contact Detail:
Netcompany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Get to know the company inside out! Research Netcompany's projects, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your user research skills before the interview. Think about how you would conduct interviews or usability tests and be ready to discuss your approach. This will demonstrate your hands-on experience and enthusiasm for the role.
✨Tip Number 3
Network with current employees or alumni who work at Netcompany. They can provide insider tips on the interview process and what the company values most in candidates. Plus, it’s a great way to make connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Netcompany.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your relevant experience in user research and any specific methods you've used, like usability testing or interviews. We want to see how your skills align with our needs!
Show Your Passion for User-Centred Design: In your application, let us know why you're excited about user research and how you plan to apply user-centred design principles. Share examples of how you've advocated for users in past projects – we love seeing that empathy and curiosity!
Be Clear and Engaging: When presenting your experiences, make it easy for us to understand your journey. Use clear language and structure your application well. Remember, we appreciate clarity just as much as creativity!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Netcompany!
How to prepare for a job interview at Netcompany
✨Know Your User Research Methods
Familiarise yourself with various user research methods like usability testing, interviews, and surveys. Be ready to discuss how you've applied these techniques in your previous experiences, even if they were in academic or social research.
✨Understand GDS Design Principles
Since the role involves applying Government Digital Service (GDS) design principles, take some time to learn about them. This will show your commitment to understanding the standards used in the UK public sector and how they can enhance user experience.
✨Showcase Your Empathy and Curiosity
During the interview, demonstrate your curiosity about users and their needs. Share examples of how you've advocated for accessibility and inclusivity in your past projects, as this aligns with the company's values.
✨Prepare to Present Findings
Be ready to discuss how you would present research findings to different audiences. Think about how you can tailor your communication style to engage product managers, designers, and developers effectively.
