ServiceNow Architect

ServiceNow Architect

Full-Time 70000 - 90000 ÂŁ / year (est.) No home office possible
Netcompany

At a Glance

  • Tasks: Lead the design and architecture of the ServiceNow platform for optimal performance.
  • Company: Join a forward-thinking tech company focused on innovation and inclusivity.
  • Benefits: Enjoy private healthcare, pension contributions, and professional development support.
  • Other info: Be part of a diverse team with a commitment to inclusive recruitment.
  • Why this job: Shape the future of ServiceNow with cutting-edge technology and impactful solutions.
  • Qualifications: Strong experience in ServiceNow architecture and integration design required.

The predicted salary is between 70000 - 90000 ÂŁ per year.

The ServiceNow Architect is accountable for the design, structure, and long‑term health of the platform. This role ensures solutions are scalable, aligned to business outcomes, and built correctly from the start to avoid rework and technical debt.

Key Responsibilities

  • Own the end-to-end architecture of the ServiceNow platform
  • Define and enforce design standards, patterns, and governance
  • Ensure platform health, performance, and upgrade readiness
  • Act as the technical lead on client demand and internal initiatives
  • Design and oversee integrations (Azure, AWS, third‑party systems)
  • Guide the adoption of AI and automation capabilities within ServiceNow
  • Translate business requirements into structured, deliverable solutions
  • Balance short‑term delivery (MVP) with long‑term platform strategy
  • Provide technical leadership to developers and future team members

Required Experience

  • Strong ServiceNow architecture experience across multiple modules
  • Proven delivery of scalable, enterprise‑level ServiceNow solutions
  • Deep understanding of CSDM, CMDB, and platform data structures
  • Experience designing and delivering integrations (REST APIs, cloud platforms)
  • Experience managing platform upgrades, performance, and technical debt
  • Practical experience applying AI capabilities within ServiceNow
  • Ability to operate as the senior technical authority in a small team
  • Data foundations – mandatory
  • Certified technical architect – desirable

Key Attributes

  • Focused on long‑term platform sustainability, not quick fixes
  • Pragmatic and outcome‑driven
  • Comfortable making decisions with limited structure
  • Able to challenge poor design and enforce standards
  • Strong communicator across technical and business stakeholders
  • Sets the technical direction from day one
  • Prevents poor design rather than fixing it later
  • Builds a platform that can scale without constant rework

Benefits

  • Private Medical Health care via Vitality
  • Pension contribution, Life Assurance
  • Professional certifications supported as part of learning and development
  • A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‑being services
  • Access to our Employee Resource Groups, which represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another

Inclusive Recruitment

Netcompany is committed to providing an inclusive and barrier‑free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme, meaning we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

ServiceNow Architect employer: Netcompany

Netcompany is an exceptional employer for a ServiceNow Architect, offering a dynamic work culture that prioritises long-term platform sustainability and innovation. With a strong commitment to employee growth through professional certifications and a supportive environment that champions diversity, you will thrive in a role that not only challenges you technically but also rewards you with comprehensive benefits, including private medical care and lifestyle discounts. Join us in a collaborative setting where your expertise will shape the future of our ServiceNow platform while enjoying the advantages of a company that values inclusivity and personal development.
Netcompany

Contact Detail:

Netcompany Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ServiceNow Architect

✨Tip Number 1

Network like a pro! Reach out to folks in your industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Show off your skills! Create a portfolio or a case study showcasing your previous ServiceNow projects. This gives potential employers a tangible look at what you can bring to the table.

✨Tip Number 3

Prepare for interviews by practising common questions related to ServiceNow architecture. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace ServiceNow Architect

ServiceNow Architecture
Design Standards and Governance
Platform Health Management
Integration Design (REST APIs, Azure, AWS)
AI and Automation Capabilities
CSDM and CMDB Understanding
Enterprise-Level Solution Delivery
Technical Leadership
Data Structures Knowledge
Performance Management
Technical Debt Management
Strong Communication Skills
Decision-Making in Ambiguous Situations
Pragmatic Problem Solving

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ServiceNow architecture. We want to see how your skills align with the key responsibilities mentioned in the job description.

Showcase Your Technical Skills: Don’t hold back on detailing your technical expertise! Include specific examples of your work with integrations, platform upgrades, and AI capabilities within ServiceNow. This is your chance to shine!

Communicate Clearly: Remember, we’re looking for strong communicators. Use clear and concise language in your application to demonstrate your ability to convey complex ideas to both technical and business stakeholders.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Netcompany

✨Know Your ServiceNow Inside Out

Make sure you’re well-versed in the ServiceNow platform, especially its architecture and modules. Brush up on your knowledge of CSDM, CMDB, and how to design scalable solutions. This will help you demonstrate your expertise and show that you can hit the ground running.

✨Prepare for Technical Questions

Expect to face technical questions about integrations, performance management, and AI capabilities within ServiceNow. Practise explaining complex concepts in simple terms, as you’ll need to communicate effectively with both technical and business stakeholders.

✨Showcase Your Leadership Skills

As a ServiceNow Architect, you’ll be expected to lead and guide teams. Prepare examples from your past experiences where you’ve successfully led projects or made critical decisions. Highlight your ability to enforce design standards and prevent poor design from happening.

✨Align with Business Outcomes

Be ready to discuss how your architectural decisions align with business goals. Think about how you can balance short-term delivery with long-term sustainability. This shows that you’re not just focused on immediate fixes but are also thinking strategically about the platform’s future.

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