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- Tasks: Lead user research, mentor teams, and advocate for inclusive practices.
- Company: Join Netcompany, a fast-growing tech innovator transforming business operations across Europe.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and retail discounts.
- Why this job: Be part of a top-rated workplace with a culture of agility and inclusivity.
- Qualifications: 4+ years in user research, GDS experience, and UK work eligibility required.
- Other info: We support professional development and celebrate diverse backgrounds.
The predicted salary is between 48000 - 84000 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionising the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
At this level, you will be expected to:
- Have experience working to the GDS design principles or equivalent standards in the UK Public sector.
- Build user-centred practices in new teams.
- Align user research activities with wider plans to inform a service proposition.
- Carry out user research and supervise and develop other user researchers to assure and improve research practice.
- Advocate for inclusive practices and help teams design and deliver accessible services that work for all users.
- Have experience of, and can help teams adopt, a wide range of primary and secondary user research methods.
- Understand and can help teams apply a range of methods to analyse research data and synthesise findings.
- Engage sceptical colleagues in analysis and synthesis.
- Advise on choice and application of techniques, and critique colleagues’ findings to assure best practice.
- Understand the importance of research to effective delivery and can draw out key findings and implications, summarising and tailoring for different audiences.
- Understand the social and technological context of projects.
- Understand what problem the team is trying to solve and align user research activities to inform decision making and action.
- Know about the technologies used to build and operate digital services.
- Help inexperienced teams adopt user-centred practices and embed them into their agile workflow.
Qualifications:
- 4 years plus User Research experience.
- Full right to work in the UK.
- Eligible for Security Clearance.
- Work to a Hybrid working model.
Benefits:
- Hybrid working model with some flexible working.
- 25 days’ holiday.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, which represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual.
Senior User Researcher employer: Netcompany
Contact Detail:
Netcompany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher
✨Tip Number 1
Familiarise yourself with the GDS design principles and how they apply to user research in the UK Public sector. This knowledge will not only help you align your experience with the job requirements but also demonstrate your commitment to best practices during discussions.
✨Tip Number 2
Network with current or former employees of Netcompany, especially those in user research roles. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented user-centred practices in previous roles. Highlighting your ability to advocate for inclusive research and how it positively impacted project outcomes will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest trends and technologies in user research and digital services. Being able to speak knowledgeably about current tools and methodologies will showcase your expertise and enthusiasm for the role, making you a more attractive candidate.
We think you need these skills to ace Senior User Researcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and qualifications required for the Senior User Researcher position. Familiarise yourself with GDS design principles and how they apply to user research in the UK Public sector.
Tailor Your CV: Craft your CV to highlight your relevant experience, particularly focusing on your user research skills and any experience with inclusive practices. Use specific examples that demonstrate your ability to align user research activities with wider service propositions.
Write a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and your understanding of the social and technological context of projects. Mention how your strategic insight can contribute to the company's goals and how you can help teams adopt user-centred practices.
Showcase Your Research Skills: Be prepared to discuss your experience with various user research methods in both your CV and during interviews. Highlight your ability to analyse and synthesise research data, and provide examples of how you've presented findings to different audiences.
How to prepare for a job interview at Netcompany
✨Understand GDS Design Principles
Familiarise yourself with the Government Digital Service (GDS) design principles, as they are crucial for this role. Be prepared to discuss how your experience aligns with these standards and how you can implement them in user research.
✨Showcase Your Research Skills
Highlight your experience with various user research methods, both primary and secondary. Be ready to provide examples of how you've applied these methods in past projects and how they informed service propositions.
✨Emphasise Inclusivity
Demonstrate your understanding of inclusive research practices. Discuss how you have advocated for diverse user needs in previous roles and how you can help teams design accessible services that cater to all users.
✨Prepare to Present Findings
Be ready to explain how you present research findings to different audiences. Share examples of how you've tailored your presentations to engage sceptical colleagues and ensure that key insights are effectively communicated.
