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- Tasks: Design innovative digital services for top UK companies and public sector organisations.
- Company: Join Netcompany, a fast-growing tech leader with a vibrant culture.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and professional development support.
- Why this job: Make a real impact by transforming how services are delivered in the digital age.
- Qualifications: Experienced service designer with strong stakeholder management and agile team collaboration skills.
- Other info: Be part of a diverse, inclusive environment that values your unique contributions.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionising the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, designed to meet diverse business needs.
As a Senior Service Designer at Netcompany you will deliver high‐profile digital products and services for some of the UK's largest companies and public‐sector organisations. You will work with market‐leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society.
Key Responsibilities- Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments.
- Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams.
- Understand user, business needs and requirements and the wider operational and organisational context.
- Analyse user needs and business objectives in highly complex service areas.
- Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end‐to‐end.
- Help to define vision and outcomes for products, services and programmes.
- Lead on design workshops and design sprints with the team, senior stakeholders and users.
- Rapidly design and test digital prototypes with users.
- You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services.
- You work in agile, multi‐disciplinary delivery teams and have experience delivering new services as part of large and complex transformation projects.
- You are adept at building strong client relationships and working collaboratively across teams and organisations to deliver challenging projects to tight timescales.
- You have experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments.
- You work with technical and business stakeholders and communicate complex business and technical challenges clearly for both audiences. You know how to manage stakeholder expectations, set direction and navigate difficult discussions.
- Hybrid working model with some flexible working.
- 25 days' holiday.
- Private medical health care via Vitality.
- Pension contribution, life assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‐being services.
- Access to our Employee Resource Groups, providing a platform for colleagues to connect, learn and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees' Choice Awards for 2024. At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasising high agility and promoting flexibility, enabling everyone to contribute their best.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. If you require any reasonable adjustments or additional support during the interview process, please email HR Team at reasonableadjustments@netcompany.com for assistance.
Contact Detail:
Netcompany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Service Designer role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to service design. We recommend doing mock interviews with friends or mentors to get comfortable articulating your experience and skills. Remember, confidence is key!
✨Tip Number 3
Showcase your portfolio! As a Senior Service Designer, having a strong portfolio that highlights your best work is crucial. We suggest including case studies that demonstrate your process, impact, and how you’ve tackled complex challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit your application today!
We think you need these skills to ace Senior Service Designer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Service Designer role. Highlight your experience with GDS standards and any relevant projects you've worked on in the UK public sector. We want to see how your skills align with our needs!
Showcase Your Design Process: When detailing your past work, focus on your design process. Explain how you analyse user needs and create service blueprints. We love seeing how you approach complex challenges and deliver impactful solutions!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your experiences and achievements. We appreciate clarity, especially when it comes to communicating complex ideas!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Netcompany!
How to prepare for a job interview at Netcompany
✨Know Your GDS Standards
Make sure you brush up on the Government Digital Service (GDS) standards before your interview. Understanding these guidelines will not only show that you're familiar with public sector requirements but also demonstrate your commitment to delivering high-quality services.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with clients and stakeholders in previous roles. Be ready to discuss specific situations where you navigated complex discussions or managed expectations, as this is crucial for a Senior Service Designer.
✨Bring Your Design Concepts
Come prepared with a portfolio of your design concepts, user experience designs, and service blueprints. This will give you a chance to showcase your creativity and problem-solving skills, which are essential for the role.
✨Practice Agile Methodologies
Since you'll be working in agile, multi-disciplinary teams, it’s important to demonstrate your understanding of agile methodologies. Be ready to discuss how you've applied these principles in past projects and how they can benefit the team at Netcompany.
