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- Tasks: Lead the design of digital products for major UK companies and public sector organisations.
- Company: Join Netcompany, a fast-growing tech innovator transforming business operations across Europe.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and professional development support.
- Why this job: Be part of a dynamic culture that values agility, innovation, and social impact.
- Qualifications: Experience in service design, agile teams, and UK public sector standards required.
- Other info: Netcompany is ranked 5th in the UK Top 50 Best Places to Work for 2024.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionising the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to programme delivery and service operations.
As a Senior Service Designer at Netcompany, you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact, and benefit society.
Key Responsibilities:- Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments.
- Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams.
- Understand user, business needs and requirements and the wider operational and organisational context.
- Analyse user needs and business objectives in highly complex service areas.
- Create design concepts, user experience designs, and service blueprints that reimagine how services are delivered end-to-end.
- Help to define vision and outcomes for products, services, and programmes.
- Lead on design workshops and design sprints with the team, senior stakeholders, and users.
- Rapidly design and test digital prototypes with users.
You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. You work in agile, multi-disciplinary delivery teams and have experience delivering new services as part of large and complex transformation projects. You are adept at building strong client relationships and working collaboratively across teams and organisations to deliver challenging projects to tight timescales. You have experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments. You work with technical and business stakeholders and communicate complex business and technical challenges clearly for both audiences. You know how to manage stakeholder expectations, set direction, and navigate difficult discussions.
Additional InformationBenefits include a hybrid working model with some flexible working, 25 days’ holiday, Private Medical Health care via Vitality, pension contribution, life assurance, professional certifications supported as part of learning and development, and a range of retail discounts to enhance your lifestyle.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasising high agility and promoting flexibility, enabling everyone to contribute their best. We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual.
Senior Service Designer employer: Netcompany
Contact Detail:
Netcompany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer
✨Tip Number 1
Familiarise yourself with GDS standards and Service Standard Assessments, as these are crucial for delivering in the UK public sector. Understanding these frameworks will not only help you in discussions but also demonstrate your commitment to quality service design.
✨Tip Number 2
Network with professionals in the service design field, especially those who have experience in the public sector. Engaging with others can provide insights into best practices and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to showcase your ability to lead design workshops and sprints. Think of examples from your past experiences where you successfully facilitated collaboration among stakeholders, as this is a key responsibility of the role.
✨Tip Number 4
Research Netcompany’s recent projects and initiatives to understand their approach to service design. Tailoring your conversations during interviews to reflect your knowledge of their work can set you apart as a candidate who is genuinely interested in the company.
We think you need these skills to ace Senior Service Designer
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Senior Service Designer position at Netcompany. Make sure you understand the key responsibilities and qualifications required, especially regarding experience in the UK public sector and GDS standards.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your background in service design, agile methodologies, and any specific projects that demonstrate your ability to deliver digital services in complex environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your understanding of user needs. Mention specific examples of how you've successfully led design workshops or delivered projects that had a significant impact on users and stakeholders.
Showcase Your Portfolio: If applicable, include a portfolio of your work that demonstrates your design concepts, user experience designs, and service blueprints. Highlight projects that involved collaboration with clients and stakeholders, particularly in the public sector.
How to prepare for a job interview at Netcompany
✨Understand GDS Standards
Familiarise yourself with the Government Digital Service (GDS) standards, as experience in the UK public sector is crucial for this role. Be prepared to discuss how you've previously worked to these standards and passed Service Standard Assessments.
✨Showcase Stakeholder Management Skills
Demonstrate your ability to build strong relationships with clients and stakeholders. Prepare examples of how you've navigated difficult discussions and managed expectations in past projects.
✨Highlight Your Design Process
Be ready to explain your approach to creating design concepts, user experience designs, and service blueprints. Discuss any relevant workshops or design sprints you've led, and how they contributed to successful outcomes.
✨Emphasise Agile Experience
Since the role involves working in agile, multi-disciplinary teams, share your experiences in such environments. Talk about specific transformation projects you've been part of and how you adapted to changing requirements.
