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- Tasks: Lead major incident management and ensure swift service restoration during critical situations.
- Company: Prominent tech company in Leeds with a focus on delivery excellence.
- Benefits: 25 days holiday, private healthcare, and career development through Netcompany Academy.
- Why this job: Join a dynamic team and make a real difference in service delivery.
- Qualifications: ITIL experience and strong leadership skills required.
- Other info: Flexible work environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A prominent technology company in Leeds is seeking a Major Incident Manager to enhance delivery capabilities and ensure effective service restoration during major incidents. This role requires considerable ITIL-based experience and team leadership skills. Candidates must demonstrate flexibility and self-motivation while managing service level targets.
The company offers career development opportunities through its Netcompany Academy, alongside attractive benefits including 25 days of holiday and private healthcare.
Major Incident Manager | 24/7 ITIL Leader in Leeds employer: Netcompany
Contact Detail:
Netcompany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Incident Manager | 24/7 ITIL Leader in Leeds
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local tech meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Major Incident Managers and practice your responses. We recommend using the STAR method to structure your answers – it’ll help you showcase your ITIL experience and leadership skills effectively.
✨Tip Number 3
Showcase your flexibility and self-motivation during interviews. Share examples of how you've successfully managed service level targets in the past. This will demonstrate that you’re the right fit for the role and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Major Incident Manager | 24/7 ITIL Leader in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ITIL experience and leadership skills. We want to see how you've handled major incidents in the past, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Major Incident Manager role. Share your passion for service restoration and how you can enhance our delivery capabilities.
Showcase Flexibility and Self-Motivation: In your application, give examples of how you've demonstrated flexibility and self-motivation in previous roles. We love candidates who can adapt and thrive under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Netcompany
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in managing major incidents. This will show that you understand the framework and can leverage it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams during high-pressure situations. Highlight your ability to motivate others and maintain service level targets. The company is looking for someone who can inspire confidence in their team, so be ready to share specific instances where you’ve successfully managed a crisis.
✨Demonstrate Flexibility and Self-Motivation
Be prepared to discuss how you adapt to changing circumstances and manage your time effectively. Share stories that illustrate your self-motivation and how you take initiative, especially when dealing with unexpected incidents. This will resonate well with the company's expectations.
✨Research the Company Culture
Take some time to understand the company’s values and culture, especially their focus on career development through the Netcompany Academy. Mentioning this in your interview shows that you’re genuinely interested in growing with the company and aligns with their goals.
