At a Glance
- Tasks: Build user-centred practices and align research activities with service propositions.
- Company: Join a team focused on improving user research practices in the UK Public sector.
- Benefits: Enjoy a hybrid working model, 25 days' holiday, and private medical healthcare.
- Other info: Eligibility for Security Clearance is necessary.
- Why this job: This role offers the chance to advocate for inclusive research practices.
- Qualifications: Requires 4+ years of user research experience and familiarity with GDS design principles.
The predicted salary is between 46000 - 52000 £ per year.
Responsibilities
- Build user-centred practices in new teams.
- Align user research activities with wider plans to inform a service proposition.
- Carry out user research and supervise and develop other user researchers to improve research practice.
- Advocate for inclusive research practices, ensuring accessibility for all users.
- Apply a wide range of primary and secondary user research methods.
- Analyse and synthesize research data, advising on appropriate techniques and critiquing findings to ensure best practice.
- Present research findings, tailoring summaries for different audiences.
- Understand the social and technological context of projects.
- Provide strategic insight, aligning user research activities to support decision making and action.
- Understand the technologies used to build and operate digital services.
- Help teams adopt user-centred and agile practices, embedding them into agile workflows.
Qualifications
- Have experience working to the GDS design principles or equivalent standards in the UK Public sector.
- 4+ years of user research experience.
- Full right to work in the UK.
- Eligibility for Security Clearance.
- Hybrid working model experience.
Benefits
- Hybrid working model with some flexible working.
- 25 days' holiday.
- Private medical health care via Vitality.
- Pension contribution and life assurance.
- Professional certifications supported as part of learning and development.
- Retail discounts across restaurants, supermarkets, travel, leisure, and health services.
- Access to Employee Resource Groups for diverse backgrounds.
Senior User Researcher in City of Westminster employer: Netcompany UK Limited
This position is based in the UK Public sector, offering a hybrid working model and 25 days' holiday. The team values diversity and supports professional development through certifications and Employee Resource Groups.
We think you need these skills to ace Senior User Researcher in City of Westminster
User-Centred Design
User Research Methods
Data Analysis
Synthesis of Research Data
Inclusive Research Practices
Accessibility Standards
Communication Skills
