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For Companies At a Glance
- Tasks: Lead user research to shape innovative digital services and enhance user experiences.
- Company: Join Netcompany, a top tech disruptor in Europe with a vibrant culture.
- Benefits: Enjoy hybrid working, private healthcare, pension contributions, and professional development support.
- Why this job: Make a real impact by advocating for inclusive practices and user-centred design.
- Qualifications: 6+ years of user research experience and familiarity with GDS design principles.
- Other info: Be part of a diverse team in a fast-growing company ranked among the best places to work.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionising the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.
Job Description
- Have experience working to the GDS design principles or equivalent standards in the UK Public sector.
- Build user-centred practices in new teams.
- Must have experience managing/leading user research across multiple Government projects.
- Align user research activities with wider plans to inform a service proposition.
- Carry out user research and supervise and develop other user researchers to assure and improve research practice.
- Inclusive research: Help teams understand the diversity of users.
- Advocate for inclusive practices and help teams design and deliver accessible services that work for all users.
- Research skills: Experience of, and can help teams adopt, a wide range of primary and secondary user research methods.
- Analysis and synthesis: Understand and can help teams apply a range of methods to analyse research data and synthesise findings.
- Presenting research findings: Understand the importance of research to effective delivery and can draw out key findings and implications, summarising and tailoring for different audiences.
- Society and technology: Understand the social and technological context of projects.
- Strategic insight: Understand what problem the team is trying to solve and align user research activities to inform decision making and action.
- Technical understanding: Knowledge about the technologies used to build and operate digital services.
- User-centred and agile practices: Understand and have experience of a range of user-centred practices and can help inexperienced teams adopt user-centred practices and embed them into their agile workflow.
Qualifications
- 6 years plus User Research experience.
- Experience working to the GDS design principles or equivalent standards in the UK Public sector.
- Full right to work in the UK.
- Eligible for Security Clearance.
- Work to a Hybrid working model.
Additional Information
- Hybrid working model with some flexible working.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, representing diverse backgrounds and providing a platform for colleagues to connect, learn, and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasising high agility and promoting flexibility, enabling everyone to contribute their best.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR Team at reasonableadjustments@netcompany.com for assistance.
Manager User Researcher employer: Netcompany Group
Contact Detail:
Netcompany Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager User Researcher
✨Tip Number 1
Get to know the company inside out! Research Netcompany's projects, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the GDS design principles and be ready to discuss your user research methods. Practice makes perfect, so run through potential questions with a friend.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Netcompany family!
We think you need these skills to ace Manager User Researcher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with user research and the GDS design principles. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant projects!
Showcase Your Research Skills: When writing your application, emphasise your experience with various user research methods. We’re keen to know how you’ve applied these techniques in past roles, especially in the public sector. Let us see your analytical side!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and experiences. We appreciate a well-structured application that makes it easy for us to see your potential fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at Netcompany Group
✨Know Your User Research Inside Out
Make sure you brush up on your user research methods and practices. Be ready to discuss how you've applied GDS design principles in past projects, especially in the public sector. This will show that you understand the context and can align your research activities with broader service propositions.
✨Showcase Your Leadership Skills
As a Manager User Researcher, you'll need to demonstrate your ability to lead and develop other researchers. Prepare examples of how you've supervised teams, improved research practices, and fostered user-centred approaches. Highlight any experience you have in managing multiple government projects.
✨Emphasise Inclusivity in Your Approach
Netcompany values inclusive research practices, so be ready to discuss how you've advocated for diversity in user research. Share specific instances where you've designed accessible services or helped teams understand the diverse needs of users. This will resonate well with their commitment to inclusivity.
✨Prepare to Present Your Findings
You’ll likely need to present your research findings during the interview. Practice summarising key insights and tailoring your message for different audiences. Being able to communicate complex data clearly will demonstrate your strategic insight and understanding of the social and technological context of projects.
