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- Tasks: Design innovative digital services for top UK companies and public sector organisations.
- Company: Join Netcompany, a fast-growing tech leader with a vibrant culture.
- Benefits: Enjoy hybrid working, private healthcare, pension contributions, and professional development support.
- Why this job: Make a real impact by transforming how services are delivered using cutting-edge technology.
- Qualifications: Experienced service designer with strong stakeholder management and agile team collaboration skills.
- Other info: Be part of a diverse and inclusive workplace recognised as one of the UK's best places to work.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionising the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.
Role Description
As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society.
Key Responsibilities:
- Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments.
- Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams.
- Understand user, business needs and requirements and the wider operational and organisational context.
- Analyse user needs and business objectives in highly complex service areas.
- Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end.
- Help to define vision and outcomes for products, services and programmes.
- Lead on design workshops and design sprints with the team, senior stakeholders and users.
- Rapidly design and test digital prototypes with users.
Qualifications
You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. You work in agile, multi-disciplinary delivery teams and have experience delivering new services as part of large and complex transformation projects. You are adept at building strong client relationships and working collaboratively across teams and organisations to deliver challenging projects to tight timescales. You have experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments. You work with technical and business stakeholders and communicate complex business and technical challenges clearly for both audiences. You know how to manage stakeholder expectations, set direction and navigate difficult discussions.
Additional Information
- Hybrid working model with some flexible working.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasising high agility and promoting flexibility, enabling everyone to contribute their best.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR Team for assistance.
Senior Service Designer in London employer: Netcompany Group
Contact Detail:
Netcompany Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Netcompany. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding their projects and values. Show us how your experience aligns with their mission to disrupt the marketplace and deliver high-impact services.
✨Tip Number 3
Practice your design thinking skills! Be ready to discuss your approach to user needs and service delivery. We want to see how you tackle complex challenges and create innovative solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to our exciting journey.
We think you need these skills to ace Senior Service Designer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Service Designer role. Highlight your experience in the UK public sector and any work you've done with GDS standards. We want to see how your skills align with our mission!
Showcase Your Experience: When detailing your past projects, focus on your ability to lead design workshops and create user experience designs. We love seeing examples of how you've delivered high-profile digital products and services that made a real impact.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to explain complex concepts, as we value effective communication. Remember, we’re looking for someone who can bridge the gap between technical and business stakeholders!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Netcompany!
How to prepare for a job interview at Netcompany Group
✨Know Your GDS Standards
Make sure you brush up on the Government Digital Service (GDS) standards before your interview. Being able to discuss how you've applied these standards in past projects will show that you understand the public sector's unique requirements and can hit the ground running.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with clients and stakeholders. Highlight specific instances where you navigated complex discussions or managed expectations, as this is crucial for a Senior Service Designer role.
✨Demonstrate Your Design Process
Be ready to walk through your design process, from user research to creating service blueprints. Bring along a portfolio of your work that illustrates your ability to create impactful digital products and services, especially in complex environments.
✨Emphasise Agile Experience
Since you'll be working in agile, multi-disciplinary teams, share your experiences in such settings. Discuss how you've contributed to team dynamics and delivered projects under tight deadlines, showcasing your adaptability and collaborative spirit.
