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- Tasks: Support user research for digital projects and learn from experienced researchers.
- Company: Join Netcompany, a fast-growing tech company revolutionising the marketplace.
- Benefits: Enjoy hybrid working, private healthcare, pension contributions, and professional development support.
- Why this job: Make a real impact by understanding user needs and enhancing digital experiences.
- Qualifications: 1-2 years in user research or related fields with practical experience in research methods.
- Other info: Be part of a diverse team in a top-rated workplace with excellent growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionising the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.
Job Description
At this level, you will be expected to:
- Support the planning and delivery of user research across digital projects, using a range of methods with guidance from senior researchers.
- Learn and apply the Government Digital Service (GDS) design principles and similar standards used in the UK public sector, with access to training and mentoring.
- Carry out user research activities such as interviews, usability testing, surveys, and desk research, under appropriate supervision.
- Help teams understand the diversity of users by supporting inclusive research practices, advocating for accessibility, and considering the needs of different user groups.
- Assist in analysing research data to identify patterns, user needs, and pain points.
- Present research findings in a clear and engaging way, tailored to different audiences.
- Build rapport with users and work collaboratively with product managers, designers, developers, and other team members.
- Develop an understanding of user-centred design and agile ways of working, and learn how to apply them in delivery teams.
- Show curiosity, empathy, and a willingness to learn and grow as a User Researcher.
This is a role designed to help you grow into a confident and independent User Researcher. You will be supported through:
- A dedicated training budget for formal courses.
- Structured mentoring and shadowing with experienced Senior User Researchers.
- Opportunities to learn across a variety of project stages.
Qualifications
- Around 1–2 years of experience in user research, social or academic research, or a related discipline with transferable skills.
- Some practical experience of conducting qualitative and/or quantitative methods (e.g. usability testing, interviews, surveys, desk research).
- Full right to work in the UK.
- Eligible for Security Clearance.
- Work to a Hybrid working model.
Additional Information
- Hybrid working model with some flexible working.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasising high agility and promoting flexibility, enabling everyone to contribute their best.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email Meena at for assistance.
User Researcher in London employer: Netcompany Group A/S
Contact Detail:
Netcompany Group A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in London
✨Tip Number 1
Get to know the company inside out! Research Netcompany's projects, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your user research skills before the interview. Think about how you would conduct interviews or usability tests and be ready to discuss your approach. This will demonstrate your hands-on experience and enthusiasm for the role.
✨Tip Number 3
Network with current employees or alumni who work at Netcompany. They can provide insider tips on the interview process and what the company values most in candidates. Plus, it’s a great way to make connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace User Researcher in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your relevant experience in user research and any methods you've used, like usability testing or interviews. We want to see how you fit into our vision!
Show Your Curiosity: In your application, let us know about your eagerness to learn and grow as a User Researcher. Mention any specific areas of user-centred design or agile methodologies that excite you. We love candidates who are passionate about their development!
Be Clear and Engaging: When presenting your experiences, make it easy for us to understand your journey. Use clear language and structure your application well. Remember, we appreciate clarity just as much as creativity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Netcompany Group A/S
✨Know Your User Research Methods
Familiarise yourself with various user research methods like usability testing, interviews, and surveys. Be ready to discuss your experience with these techniques and how you've applied them in past projects. This shows that you understand the core of the role and can hit the ground running.
✨Embrace GDS Principles
Since the role involves applying Government Digital Service (GDS) design principles, make sure you understand these standards. Brush up on how they influence user-centred design and be prepared to discuss how you would implement them in your research activities.
✨Showcase Your Analytical Skills
Be ready to talk about how you've analysed research data in the past. Highlight any patterns or user needs you've identified and how this influenced project outcomes. This will demonstrate your ability to turn data into actionable insights, which is crucial for a User Researcher.
✨Build Rapport and Collaborate
During the interview, emphasise your ability to build rapport with users and work collaboratively with teams. Share examples of how you've successfully worked with product managers, designers, and developers to enhance user experiences. This will show that you're not just a researcher but a team player who values collaboration.
