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- Tasks: Support user research across digital projects and learn from experienced researchers.
- Company: Join Netcompany, a fast-growing tech company revolutionising the marketplace.
- Benefits: Hybrid working, private medical care, pension contributions, and professional development support.
- Why this job: Grow into a confident User Researcher while making a real impact on diverse projects.
- Qualifications: 1-2 years in user research or related fields with practical experience in research methods.
- Other info: Inclusive culture with opportunities for mentorship and career growth.
The predicted salary is between 28800 - 48000 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionising the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.
At this level, you will be expected to:
- Support the planning and delivery of user research across digital projects, using a range of methods with guidance from senior researchers.
- Learn and apply the Government Digital Service (GDS) design principles and similar standards used in the UK public sector, with access to training and mentoring.
- Carry out user research activities such as interviews, usability testing, surveys, and desk research, under appropriate supervision.
- Help teams understand the diversity of users by supporting inclusive research practices, advocating for accessibility, and considering the needs of different user groups.
- Assist in analysing research data to identify patterns, user needs, and pain points.
- Present research findings in a clear and engaging way, tailored to different audiences.
- Build rapport with users and work collaboratively with product managers, designers, developers, and other team members.
- Develop an understanding of user-centred design and agile ways of working, and learn how to apply them in delivery teams.
- Show curiosity, empathy, and a willingness to learn and grow as a User Researcher.
This is a role designed to help you grow into a confident and independent User Researcher. You will be supported through:
- A dedicated training budget for formal courses.
- Structured mentoring and shadowing with experienced Senior User Researchers.
- Opportunities to learn across a variety of project stages.
Qualifications:
- Around 1–2 years of experience in user research, social or academic research, or a related discipline with transferable skills.
- Some practical experience of conducting qualitative and/or quantitative methods (e.g. usability testing, interviews, surveys, desk research).
- Full right to work in the UK.
- Eligible for Security Clearance.
- Work to a Hybrid working model.
Additional Information:
- Hybrid working model with some flexible working.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasising high agility and promoting flexibility, enabling everyone to contribute their best.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email Meena at reasonableadjustments@netcompany.com for assistance.
User Researcher in Leeds employer: Netcompany Group A/S
Contact Detail:
Netcompany Group A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Leeds
✨Tip Number 1
Get to know the company inside out! Research Netcompany's projects, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your user research skills before the interview. Think about how you would conduct interviews or usability tests and be ready to discuss your approach. This will demonstrate your hands-on experience and enthusiasm for the role.
✨Tip Number 3
Network with current employees or alumni who work at Netcompany. They can provide insider tips on the interview process and what the company values most in candidates. Plus, it’s a great way to make connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team.
We think you need these skills to ace User Researcher in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your relevant experience in user research methods and how they align with our needs at Netcompany. We want to see how you can contribute to our innovative projects!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences where you've conducted user research or worked collaboratively with teams. This helps us understand your approach and how you fit into our agile environment.
Be Authentic: Let your personality shine through in your application. We value curiosity, empathy, and a willingness to learn, so share your passion for user research and how you’ve grown in your previous roles. We’re looking for genuine candidates who are excited about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Netcompany Group A/S
✨Know Your User Research Methods
Familiarise yourself with various user research methods like usability testing, interviews, and surveys. Be ready to discuss your experience with these techniques and how you've applied them in past projects. This shows that you understand the role and can contribute effectively.
✨Embrace GDS Principles
Since the job involves applying Government Digital Service (GDS) design principles, brush up on these standards before your interview. Demonstrating knowledge of GDS will not only impress your interviewers but also show that you're serious about aligning with their practices.
✨Showcase Your Empathy and Curiosity
As a User Researcher, empathy is key. Prepare examples that highlight your ability to understand diverse user needs and advocate for accessibility. Share experiences where your curiosity led to valuable insights or improvements in user experience.
✨Engage with Team Collaboration
Highlight your collaborative skills by discussing how you've worked with product managers, designers, and developers in the past. Be ready to explain how you build rapport with users and team members, as this is crucial for successful research outcomes.
