At a Glance
- Tasks: Design innovative digital services for top UK companies and public sector organisations.
- Company: Join Netcompany, a fast-growing tech leader with a vibrant culture.
- Benefits: Enjoy hybrid working, private healthcare, pension contributions, and retail discounts.
- Other info: Be part of a diverse team in a top-rated workplace with excellent growth opportunities.
- Why this job: Make a real impact by revolutionising how services are delivered in the digital age.
- Qualifications: Experienced service designer with strong stakeholder management and agile team skills.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.
As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society.
Key Responsibilities:- Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments.
- Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams.
- Understand user, business needs and requirements and the wider operational and organisational context.
- Analyse user needs and business objectives in highly complex service areas.
- Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end.
- Help to define vision and outcomes for products, services and programmes.
- Lead on design workshops and design sprints with the team, senior stakeholders and users.
- Rapidly design and test digital prototypes with users.
- You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services.
- You work in agile, multi-disciplinary delivery teams and have experience delivering new services as part of large and complex transformation projects.
- You are adept at building strong client relationships and working collaboratively across teams and organisations to deliver challenging projects to tight timescales.
- You have experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments.
- You work with technical and business stakeholders and communicate complex business and technical challenges clearly for both audiences.
- You know how to manage stakeholder expectations, set direction and navigate difficult discussions.
- Hybrid working model with some flexible working.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best. We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR Team at reasonableadjustments@netcompany.com for assistance.
Senior Service Designer in Leeds employer: Netcompany Group A/S
Netcompany Group A/S is an excellent employer for those looking to make a meaningful impact in the digital transformation of tax and customs within the public sector. With a strong focus on employee growth, a hybrid working model, and comprehensive private healthcare benefits, we foster a collaborative work culture that values innovation and trusted relationships with clients. Join us to be part of a forward-thinking team dedicated to shaping the future of digital tax and trade in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Designer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Service Designer role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to service design. We recommend doing mock interviews with friends or mentors to get comfortable discussing your experience and how it aligns with the role at Netcompany.
✨Tip Number 3
Showcase your portfolio! Make sure to have a well-organised portfolio that highlights your best work in service design. We want to see your design concepts, user experience designs, and any successful projects you've led. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board at Netcompany!
We think you need these skills to ace Senior Service Designer in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Service Designer role. Highlight your experience in delivering services in the UK public sector and working with GDS standards, as this will show us you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that illustrate how you've built strong stakeholder relationships or led design workshops. We want to see how you can bring value to our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you're a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Netcompany Group A/S
✨Know Your GDS Standards
Make sure you brush up on the Government Digital Service (GDS) standards before your interview. Understanding these guidelines will not only show that you're familiar with public sector requirements but also demonstrate your commitment to delivering high-quality digital services.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with clients and stakeholders in previous roles. Be ready to discuss specific situations where you navigated complex discussions or managed expectations, as this is crucial for a Senior Service Designer.
✨Demonstrate Your Design Process
Be prepared to walk through your design process during the interview. Discuss how you analyse user needs, create service blueprints, and lead design workshops. This will help the interviewers see your hands-on experience and strategic thinking in action.
✨Emphasise Your Agile Experience
Since you'll be working in agile, multi-disciplinary teams, highlight your experience in this area. Share specific examples of how you've contributed to transformation projects and how you adapt to changing requirements while keeping the end-user in mind.
