Job Description
The ServiceNow Developer is responsible for building high-quality, maintainable solutions using best-practice patterns. This role must balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy.
Key Responsibilities
- Design and develop solutions across the ServiceNow platform
- Configure core capabilities (e.g. ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.)
- Build reusable, scalable components using out-of-the-box functionality
- Minimise customisation and avoid introducing technical debt
- Develop and maintain integrations (REST/SOAP APIs, external systems)
- Work closely with architects to align on design standards and guardrails
- Troubleshoot and resolve platform issues
- Contribute to documentation and knowledge sharing
Required Experience
- Strong hands-on ServiceNow development experience
- Experience across multiple modules (not limited to one area)
- Experience building integrations and working with APIs
- Solid understanding of CMDB and data structures
- Proven ability to deliver independently in a senior capacity
- ServiceNow Certified Application Developer (CAD) – desirable
- Data foundations - mandatory
Key Attributes
- Delivery-focused and practical
- Avoids over-engineering
- Comfortable operating as a senior developer in a small team
- Understands trade-offs between speed and sustainability
- Proactive in improving how things are builtDelivers clean, maintainable solutions from the outset
- Uses out-of-the-box patterns wherever possible
Additional Information
Netcompany Academy
Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications carefully curated to support your development. As you advance in your career, the Academy tailors its offerings to enhance your managerial skills, deepen your understanding of methodologies, hone your leadership abilities, and fine-tune your strategic acumen.
As you progress through the content, you’ll naturally take on more responsibility and network with your peers.
Benefits include
- Private Medical Health care via Vitality
- Pension contribution, Life Assurance
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.
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ServiceNow Developer employer: Netcompany Group
Netcompany Group is an exceptional employer, offering a dynamic work environment in Leeds where innovation meets operational excellence. With a strong focus on employee growth, we provide extensive professional development opportunities alongside a hybrid working model and comprehensive benefits such as private healthcare and pension contributions, making it a rewarding place to advance your career in IT Operations and DevOps.
