At a Glance
- Tasks: Lead the design and architecture of the ServiceNow platform for optimal performance.
- Company: Join a forward-thinking tech company focused on innovation and sustainability.
- Benefits: Enjoy private healthcare, pension contributions, and professional development support.
- Other info: Inclusive recruitment process with guaranteed interviews for applicants with disabilities.
- Why this job: Shape the future of ServiceNow with cutting-edge technology and impactful solutions.
- Qualifications: Strong experience in ServiceNow architecture and integration design required.
The predicted salary is between 63000 - 77000 £ per year.
Job Description
The Service Now Architect is accountable for the design, structure, and long‑term health of the platform.
This role ensures solutions are scalable, aligned to business outcomes, and built correctly from the start to avoid rework and technical debt.
Key Responsibilities
- Own the end-to-end architecture of the Service Now platform
- Define and enforce design standards, patterns, and governance
- Ensure platform health, performance, and upgrade readiness
- Act as the technical lead on client demand and internal initiatives
- Design and oversee integrations (Azure, AWS, third‑party systems)
- Guide the adoption of AI and automation capabilities within Service Now
- Translate business requirements into structured, deliverable solutions
- Balance short‑term delivery (MVP) with long‑term platform strategy
- Provide technical leadership to developers and future team members
- Required Experience
- Strong Service Now architecture experience across multiple modules
- Proven delivery of scalable, enterprise‑level Service Now solutions
- Deep understanding of CSDM, CMDB, and platform data structures
- Experience designing and delivering integrations (REST APIs, cloud platforms)
- Experience managing platform upgrades, performance, and technical debt
- Practical experience applying AI capabilities within Service Now
- Ability to operate as the senior technical authority in a small team
- Data foundations – mandatory
- Certified technical architect – desirable
- Key Attributes
- Focused on long‑term platform sustainability, not quick fixes
- Pragmatic and outcome‑driven
- Comfortable making decisions with limited structure
- Able to challenge poor design and enforce standards
- Strong communicator across technical and business stakeholders
- Sets the technical direction from day one
- Prevents poor design rather than fixing it later
- Builds a platform that can scale without constant rework
Benefits
- Private Medical Health care via Vitality
- Pension contribution, Life Assurance
- Professional certifications supported as part of learning and development
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‑being services
- Access to our Employee Resource Groups, which represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another
- Inclusive Recruitment
Netcompany is committed to providing an inclusive and barrier‑free recruitment process for anyone wishing to apply for a job with us.
We operate a Disability Confident Interview Scheme, meaning we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role.
Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.
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ServiceNow Architect in Leeds employer: Netcompany Group
Netcompany Group is an exceptional employer, offering a dynamic work environment in Leeds where innovation meets operational excellence. With a strong focus on employee growth, we provide extensive professional development opportunities alongside a hybrid working model and comprehensive benefits such as private healthcare and pension contributions, making it a rewarding place to advance your career in IT Operations and DevOps.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect in Leeds
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Netcompany Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Netcompany Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Netcompany Group!
✨Direct Apply to Netcompany Group
Let's not forget to apply directly through the Netcompany Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Architect in Leeds
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Netcompany Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Netcompany Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Netcompany Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
